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9.8

Spot Score

Lucidchart - Diagramming Software

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons

Collaboration made simple for your organization.

4.2

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Lucidchart Reviews & Ratings

4.2

Very Good

Based on 4531 ratings & 356 reviews

Rating Distribution

Excellent

(267)

Very Good

(66)

Good

(9)

Poor

(3)

Terible

(11)

Spotsaas Editor’s POV

Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more

Lucidchart pros and cons

  • Lucidchart offers excellent customer service, including quick refunds and support.

  • Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.

  • Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.

  • The tool is praised for its flexibility, allowing for easy integration with other programs.

  • Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.

  • There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.

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Showing 101-110 out of 356

TD

Tommy D

11/25/19

5 out of 5

Great Platform for Process Mapping and Charting Work Flows

What do you like best? I love the easy-to-use functionalities of Lucidchart, especially the templates that make it easy to modify and customize for your own processes. The object library is very expansive and you can easily find whatever shape you need to display your diagram. It is also very easy to share with colleagues who are not actively using the system, with access to download charts as a .pdf file. What do you dislike? Only individuals who have Lucidchart accounts are able to ...

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JJ

Jacob J

11/25/19

5 out of 5

Excellent Visual Tool

What do you like best? The ease of collaboration while using Lucidchart has proven itself time and time again. It is easy to share a chart within a team and across departments. Live editing for multiple users is also a huge plus. Integration with Microsoft Teams has increased collaboration as well. What do you dislike? Lucidchart is still in it's early stages of maturity when it comes to combining data with visual components. Further development of their dynamic shapes and charting is ...

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DG

Daniel G

11/25/19

5 out of 5

Amazing and versatile whether you are a dev, business or an architect.

What do you like best? I like the fact that you have a browser solution without having to sacrifice or compromise on anything a professional may need. One can access and use it from anywhere that is the best. What do you dislike? I used to miss the fact that there was no offline options or if there was a power failure I would lose hours of work. Given that has been taken care of there is nothing critical I dislike. Sometimes based on the complexity and layers in a graph it may be ...

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BB

Brian Buckley S

11/22/19

5 out of 5

Best Charting/ Diagramming tool ever!

What do you like best? There are a lot of different diagrams that can be built with LucidChart and a good variety of shapes and connectors for each type. The ability to use actions (like macros and links) and layers allow you to easily show current state vs. future state of processes, architecture,etc. What do you dislike? My only ask would be for automatic recognition of page breaks for swim lanes and process flows. What problems are you solving with the product? What benefits have ...

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UI

User in Information Services

11/21/19

5 out of 5

Perfect tool for architectural diagrams

What do you like best? I like the convenience of the tool and its integration with AWS CSP. What do you dislike? Nothing comes to my mind. Everything is great and convenient What problems are you solving with the product? What benefits have you realized? Creating architectural schemes, data flow diagrams.

UI

User in Hospital & Health Care

11/21/19

4.5 out of 5

Basic flow charts and smart charts

What do you like best? Mainly I use this software to create status reports for projects I manage What do you dislike? A couple times I have experienced smart charts removing the applied rules or disappearing altogether. I've had to rebuild my reports a couple times or apply formatting via the toolbar rather than rules. Recommendations to others considering the product: Definitely try it in several different ways. It does a good job of integrating with data on spreadsheets as a way ...

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NB

Nikolay B

11/21/19

5 out of 5

Easy to use and share

What do you like best? Easy to use interface. Intuitive and easy to share. I like the helpful tips and guides on how to use the system. What do you dislike? You need special licence to use it. If I want to share with someone who does not have those licence then it could problematic. Recommendations to others considering the product: Try it, you would love it. What problems are you solving with the product? What benefits have you realized? Modeling a process flow. Providing ...

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MA

Marcio A

11/21/19

4 out of 5

One of the most complete apps for flowcharts and everything

What do you like best? Using lucidchart is like buying a sophisticated bpm for paying much less for that. You have hundreds of graphs, tools, charts, flowcharts to use for your company or entrepreneurship that will look great. What do you dislike? I was trying to integrate lucidchart with google drive but I couldn't. They didn't have the IDEF0 graphs for process workflows which is also useful sometimes. Recommendations to others considering the product: Definitely really useful ...

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CI

Consultant in Marketing and Advertising

11/21/19

5 out of 5

Best flowcharting tool I have used

What do you like best? Lucidchart is my go to prototyping tool when designing funnels and flows with clients. It's sharing and pdf download functionality is incredible What do you dislike? I don't like the way my boards all show up when I open the software What problems are you solving with the product? What benefits have you realized? Easy to use and easy to show others how things work

CI

Consultant in Entertainment

11/21/19

5 out of 5

Lucidchart make easy my work

What do you like best? With lucidchart all my work it is easy, simple to complex diagrams, web based, easy to share an collaborate around the world and smart app. What do you dislike? We need a way to work off-line and chance to use Visio stencils or add more stencils Recommendations to others considering the product: Add more broadcast stencils What problems are you solving with the product? What benefits have you realized? Collaborate around the world, easy understanding ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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