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9.8

Spot Score

Lucidchart - Diagramming Software

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons

Collaboration made simple for your organization.

4.2

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Lucidchart Reviews & Ratings

4.2

Very Good

Based on 4531 ratings & 356 reviews

Rating Distribution

Excellent

(267)

Very Good

(66)

Good

(9)

Poor

(3)

Terible

(11)

Spotsaas Editor’s POV

Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more

Lucidchart pros and cons

  • Lucidchart offers excellent customer service, including quick refunds and support.

  • Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.

  • Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.

  • The tool is praised for its flexibility, allowing for easy integration with other programs.

  • Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.

  • There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.

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Showing 91-100 out of 356

AP

Antonette P

12/07/19

5 out of 5

Lucidchart Review

What do you like best? Starting to create diagrams is easy, even more so if you use the templates, but what I like most about Lucidchart is being able to collaborate with my coworkers, make edits at the same time and have version control is useful for me. What do you dislike? I have not had bad experiences using Lucidchart. What problems are you solving with the product? What benefits have you realized? With Lucidchart it is possible for me to do a better analysis of data because ...

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GH

Glenn H

12/03/19

5 out of 5

Create clean and attractive diagrams in minutes.

What do you like best? Lucidchart is so easy to use with it's premade drag and drop templates. I can easily collaborate with my coworkers where they can update shared diagrams on their end without needing to update it through email comments or other notes. Having it be a browser-based client makes it much easier too since I can just send a link to a client or coworker instead of needing them to download an application. What do you dislike? The costs are a little steep for what you're ...

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CF

Charlie F

12/03/19

4.5 out of 5

I didn't really create charts much before using Lucidchart, but now I do often

What do you like best? I think having lots of charts that are made already to be used as a structure for new charts is really great. These chart templates cover many types of business planning needs and can be applied to many industries. I can even use some charts that we intended for other industries in my field for planning projects. Getting started with using Lucidchart and making edits can be done quickly without a significant amount of training. What do you dislike? There aren't ...

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AB

Alyssa B

11/28/19

4.5 out of 5

Make flowcharts online

What do you like best? The templates available in Lucidchart are very useful. Every time I want to make a flowchart, I turn to templates because it is easier for me to start like this, than from scratch. Lucidchart has a large catalog of templates so I always find one that fits my project or idea. What do you dislike? I have never had problems with Lucidchart. What problems are you solving with the product? What benefits have you realized? Flowcharts help us express complex ...

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SS

Shiven S

11/27/19

4.5 out of 5

Awesome collaboration for network engineering team.

What do you like best? The ease of use being able to create detailed network diagrams. Being able to share documents with appropriate access rights both internal and external. What do you dislike? I wish there were more built in stencils related to networking. What problems are you solving with the product? What benefits have you realized? Being able to share charts and diagrams across different levels of the organization.

RB

Richie B

11/27/19

5 out of 5

Fully Featured, Stable, Reliable, and Versatile

What do you like best? I love that it runs so well in the browser and across multiple browsers. I know that I can open it anywhere and use it. They have certainly thought the app through in detail, there are so many configuration options and pre-built components for building charts that I'm always able to get what I want. I have built some massive flow charts and the performance holds strong always. There are many small touches that automate micro-interactions and save you dozens of ...

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AI

Administrator in Management Consulting

11/25/19

4.5 out of 5

Its like if visio and illustrator had a child

What do you like best? The simplicity of it all, being able to access my documents wherever and the flexibility to do several things on the same software, from wireframes to process mapping What do you dislike? When a document is very large and has several objects, it lags a lot Recommendations to others considering the product: Try it What problems are you solving with the product? What benefits have you realized? The need for a process diagramming tool and a mockup tool at ...

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UI

User in Non-Profit Organization Management

11/25/19

3.5 out of 5

User Friendly Tool

What do you like best? I like the templates a lot, which enable me to figure out what I want. What do you dislike? I like video training, but I do not find it so far. Recommendations to others considering the product: I also use visio for the organization chart What problems are you solving with the product? What benefits have you realized? I used the Lucidchart to create two workflows - one for our annual performance evaluation, another one for our new hire folder process.

GA

Guillermo A

11/25/19

4.5 out of 5

Very good tool

What do you like best? I like that I can work in any place, I can start the work in mi house and finish it in the office. What do you dislike? At this moment, I don't find some thing that dislike me about the tool. Recommendations to others considering the product: It's a great tool, your team can improve their performance and work together at the better way. What problems are you solving with the product? What benefits have you realized? We can make diagrams of our products ...

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TM

Tikashi M

11/25/19

5 out of 5

Lucidchart FTW

What do you like best? Well thought out, practical templates. I have gotten some great presentation ideas for complex communications by using a combination of the templates provided in the app. What do you dislike? There was a bit of a learning curve coming from another product, but maybe a few more tutorials would be helpful. What problems are you solving with the product? What benefits have you realized? I work with a group that learns quickly from visualization so rolling out a ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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