9.8
Spot Score

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons
Collaboration made simple for your organization.
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Starts from $0, also offers free forever plan
Lucidchart Reviews & Ratings
Spotsaas Editor’s POV
Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more
Lucidchart pros and cons
Lucidchart offers excellent customer service, including quick refunds and support.
Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.
Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.
The tool is praised for its flexibility, allowing for easy integration with other programs.
Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.
There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.
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Showing 81-90 out of 356
UI
User in Marketing and Advertising
05/22/20
Easy and intuitive to use
What do you like best? The most helpful thing is how easy and simple it is to pick up out of the box and use without a big learning curve. I also love the different templates for different business processes and use cases. The shortcuts are a huge plus. Overall, it makes diagrams look super professional. I enjoy the integrations between lucid chart and different software like Confluence. What do you dislike? I dislike the file and folder structure. What problems are you solving ...
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K
Keon
05/22/20
Help you create outstanding flowcharts and diagrams in less amount of time.
PROS & CONS What are the best aspects of this product? I used to struggle a lot when creating diagrams and tables using the traditional excel application. With Lucidchart, things became more manageable and straightforward. The features are very straightforward, which helps me come up with easy to interpret diagram reports. What aspects are problematic or could work better? Collaboration with peers and team members are encouraged to fast track projects. Unfortunately, we had some issues ...
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N
Nelda
05/17/20
Lucidchart simplifies things and promotes efficiency at all times.
PROS & CONS What are the best aspects of this product? I am an old school type of person, so I'm not that familiar with other apps that can help me create visual reports quickly. Using Lucid has brought a lot of change in the way that I do things in the workplace. Usually, I would find it challenging to increase our sales and push for new products. The data that I'm getting from the source is reliable but difficult to understand by most people. Putting them into diagrams and flowcharts ...
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IA
Industry Analyst / Tech Writer in Retail
04/22/20
Great product
What do you like best? Designing Mind maps on Lucidchart is easy. What do you dislike? Accuracy of picking up items and moving them. I think Text boxes should automatically shrink to size. What problems are you solving with the product? What benefits have you realized? I like looking at diagrams to solve problems.
AI
Administrator in Computer Software
04/16/20
Saves Time for Little Money
What do you like best? Lucid gives me instant access to tons of visualization products that each would take days to build one by one. The integrations with my other systems allow me to track data, build team collaboration, and create incredible products for my business. The ease of use and tutorial videos are world-class. Lucid gives everyone on my teams an opportunity to be creative, as they don't have to worry about learning new systems. I know many people get frustrated with having ...
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SA
Sunny A
04/08/20
LucidCharts let me create organization flow easily
What do you like best? LucidCharts has the right control to draw various diagrams. Being a purchase guy, I am able to draw the Organization flow and roles time to time to talk with various groups. It helps with drag and drop features and provides good quality PDF via exporting drawings. What do you dislike? I like Lucid for any diagram and flow chart work. it is very easy to use and user friendly application. Anyone can spend a little bit time and learn using it. What problems are ...
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DS
Dione S
03/18/20
Gets our workflow going and keeps everything on track
What do you like best? The look of the drawing tools and chart objects are generally crisp and clear, which makes them easy to use and understand. There is a diverse range of projects and uses available for Lucidchart. We can draw on existing templates that help to give us a good starting point for our charts. I like that we can add many users and the pricing per month is relatively low. What do you dislike? Once charts get lots of nodes and boxes, it can start to get hard to ...
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JL
Jackson L
03/02/20
It makes planning with visualizations much more easy
What do you like best? There are an abundant amount of chart templates for many different industries and project activities. We can sign up and start creating charts and diagrams in a matter of minutes. The cost to use Lucidchart is competitive with similar visualization tools based online. What do you dislike? There is sometimes confusion when adding users and getting people to collaborate on charts. It mainly depends on the individual user's background in collaboration software. ...
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UI
User in Computer Software
02/12/20
Clunky - time consuming - only worth it when collaborating
What do you like best? Good integrations (but slow) - allows for good collaboration when doing ABM/account selling; not great by itself What do you dislike? Not enough integrations - needs LinkedIn and more intuitive ways to understand org charts/existing data Recommendations to others considering the product: Tie training and ongoing use more directly to winning stories when focused on sales. Push people to set aside time for their top 5 accounts rather than in-cycle ...
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UI
User in Non-Profit Organization Management
01/08/20
Simple and easy flowcharts
What do you like best? Lucidchart is great for making flowcharts it you’re an occasional user. It’s got lots of power, but you can still dive right in. It’s very economical if you only need to make charts occasionally. What do you dislike? Exporting is simple, but there isn’t a lot of control of what the PDFs look like. What problems are you solving with the product? What benefits have you realized? Simple business requirement workflows.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].