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9.1

Spot Score

Looka - Graphic Design Software

Looka Reviews in July 2026: User Ratings, Pros & Cons

Create, share, and elevate your designs with ease.

4.1

Add to compare

Starts from $4.99 / Month, also offers free forever plan

Looka Reviews & Ratings

4.1

Very Good

Based on 11322 ratings & 906 reviews

Rating Distribution

Excellent

(816)

Very Good

(44)

Good

(7)

Poor

(10)

Terible

(29)

Spotsaas Editor’s POV

Looka has garnered praise for its standout customer service, with reviewers consistently highlighting the prompt and effective support provided by team members like Frank, Sam, and Ryan. Users have found the platform easy to navigate, enabling quick logo creation and seamless brand establishment. The diverse and customizable design options, along with additional ...Read more

Looka pros and cons

  • Customer service team (including staff like Sam, Ryan, and Frank) responds quickly and resolves issues directly.

  • Logo creation process is fast with a broad range of design options.

  • Support team handles refunds and technical challenges efficiently.

  • Tools and resources cover logos and broader branding materials.

  • Advanced customization options beyond logo creation are limited.

  • Some users have reported technical issues such as SSL configuration challenges requiring immediate support.

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Showing 121-130 out of 906

MP

Mark P

09/20/24

5 out of 5

They really have an amazing customer…

They really have an amazing customer service... Always provide quick response to any questions.

ST

Stanley Tsui

09/20/24

5 out of 5

Great Communication

An amazing tool that helped me quickly complete the concept and creation of my logo. There was a small issue along the way, but Sam from the support team provided a fast and proper solution. Honest communication can resolve any problem.

SP

Sheryl parrish

09/20/24

5 out of 5

How easy was that

How easy was that? I got an email saying my subscription was going to be billed again. Since I don’t currently need it, I just replied to cancel it. Sam was so helpful and canceled it for me. Thank you, Sam. If I ever need a subscription again, I will come right back here.

AP

Alexander Polk

09/19/24

5 out of 5

Looka

The program and service from Looka works great, especially for starting a smaller business. The customer service works great as well, Sam help right away and quick

TM

Timothy Meyers

09/19/24

5 out of 5

Very quick response

Very quick response, and very helpful! I am super satisfied with their service.

JC

Jørgen Casparsen

09/18/24

5 out of 5

Very helpfull and quick…

Very helpfull and quick costumer-support. Frank nailed it :-)

CI

Cheryl Inman

09/18/24

5 out of 5

Excellent customer service

Excellent customer service, had no issue getting resolution / help when contacting support. They were very friendly and knowledgeable :)

J

Julianne

09/18/24

5 out of 5

Chat feature works

I asked the chat bot for help after hours and it was a bit disappointing to see that support hours are limited to M - F business hours, but the next day I awoke to find an answer from Sam. It was a bit later in the day that I attempted the instructions he sent, which I did during service hours and Sam got back into the chat right away when I had an issue. He helped me with my questions quickly. Very pleased!

NL

Nuvia Lopez C

09/18/24

5 out of 5

I asked for support and I got the help…

I asked for support and I got the help very quickly and efficient. Frank help me a lot and offered me a solution for my issue. It was a very good experience!

M

Melanie

09/15/24

5 out of 5

Excellent Service!

I emailed the support desk on a Sunday afternoon and received a very speedy response from Sam. I was expecting to have to wait until mid-week to have my issue dealt with. I was having trouble with my log in because I mixed up two letters in my email address when I signed up and paid. Sam was quickly able to find my account, correct the spelling, amalgamate a second account that I had created and reset the password....without having to be asked to complete all these steps. He was extremely ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].