Logz.io Reviews in June 2025: User Ratings, Pros & Cons

"My experience with Logz.io"

What do you like best? It really is a turn-key solution. As our business has grown, we hit a point where it was taking nearly half to three quarters of an FTEs time on care and feeding of our in-house ELK stack. With Logz.io there is no need to manage the ELK stack at all, the only thing we need to care about is our endpoint addresses. The Logz.io team will even handle the writing of filters/parsers and provides plenty of hand-holding and training on how best to leverage searches, ...

"Great support, super fast responses!"

What do you like best? Their support team is amazing and works super fast What do you dislike? Have to re-login every hour or so. Though it is not a biggie. What problems are you solving with the product? What benefits have you realized? Debugging, finding anomalies, alerts,

"Great support, super fast responses!"

What do you like best about Logz.io? Their support team is amazing and works super fast What do you dislike about Logz.io? Have to re-login every hour or so. Though it is not a biggie. What problems is Logz.io solving and how is that benefiting you? Debugging, finding anomalies, alerts,

"Excellent log-as-a-service platform."

What do you like best about Logz.io? Allowing the experts @ Logz.io to manage our ELK infrastructure has freed up our engineering staff to focus our efforts on our core product. Keeping up with ELK upgrades was quite a challenge before. What do you dislike about Logz.io? Managing our daily usage (GB's) can be a challenge. What problems is Logz.io solving and how is that benefiting you? Logz.io is used by engineering and support teams to troubleshoot system and customer problems quickly. In ...

"Great customer support"

What do you like best about Logz.io? Awesome and timely customer support, they are quick to respond and are keen to help. What do you dislike about Logz.io? The index size is included in your data allowance Recommendations to others considering Logz.io: If you have an issue, contact their support team, they are very helpful What problems is Logz.io solving and how is that benefiting you? log visualisation

"Value-add on top of standard ELK stack, great support, agile company."

What do you like best about Logz.io? Beyond the technical value-adds on top of a standard ELK stack, the Logz.io team really partners with you to provide support at all levels, including getting feedback to shape future product directions and possibilities and help through on-boarding and adoption issues within your company. What do you dislike about Logz.io? There has really only been one item that we've desired that Logz.io didn't fully achieve, that was compatibility with log4j 1.2. ...

"Great hosted ELK service!"

What do you like best about Logz.io? I don't have to run infrastructure! We've been pushing logs over to logz.io from Kubernetes for a while now and everything just works, I almost never need to think about logging which is ideal. What do you dislike about Logz.io? Kibana constantly confuses our developers for some reason. Recommendations to others considering Logz.io: Developer training will be required to use Kibana properly, other than that no real advice. Use subaccounts to separate out ...

"Great hosted ELK service!"

What do you like best about Logz.io? I don't have to run infrastructure! We've been pushing logs over to logz.io from Kubernetes for a while now and everything just works, I almost never need to think about logging which is ideal. What do you dislike about Logz.io? Kibana constantly confuses our developers for some reason. Recommendations to others considering Logz.io: Developer training will be required to use Kibana properly, other than that no real advice. Use subaccounts to separate out ...

"Only full-stack ELK provider on the market"

What do you like best about Logz.io? Many providers of ELK expect you to host your own Logstash, which dramatically complicates usage. Logz has the best support I've encountered in this arena, from initial proof-of-concept discussions onward. The interface is dead simple, they're ready to converse in a number of What do you dislike about Logz.io? There is some minor clunkiness around limits management. API support is only enabled at Enterprise level, instead of platform-wide. High-touch ...

"Quick comment on Logz.io onboarding"

What do you like best about Logz.io? The staff. We used Elastic/Kibana before, so we know what to expect. Whta I did not expect is the amount of engagement and professionalism Logz.io staff provided to answer all the minute questions we had before we came on board. What do you dislike about Logz.io? Spacing between priced plans seems to large to me. I would love a 2G plan... What problems is Logz.io solving and how is that benefiting you? Removes the complexity of installing and maintaining ...