LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Great timesaving tool for all product stakeholders"

What do you like best about LogRocket? It's a unique tool for debugging and tracing through the product in production scenarios. It enables engineers to debug with the built-in stack tracing, and there's nothing like it on the market. Not only does it help engineers, but it also helps us track user behavior and allow us to improve our UX in the long run. It's been pretty darn helpful for our team as we built out our product. What do you dislike about LogRocket? Not much really. I wish in ...

"Client-side monitoring at its finest"

What do you like best about LogRocket? LogRocket helps us expedite support ticket fulfillment times and monitor specific user workflows that we want to study for product development. What do you dislike about LogRocket? LogRocket doesn't have a way to share the specific timecode of the session you are sharing. What problems is LogRocket solving and how is that benefiting you? Faster customer support response on particular issues, quicker debugging, and product workflow analysis. I've ...

"Critical part of our bug and discovery workflows"

What do you like best about LogRocket? Easy to use filtering and search capabilities. Helpful for surfacing insights from users, cohorts. Also the crop tool is very helpful when adding specific context to bug tickets etc... What do you dislike about LogRocket? Not much. It would be nice if there were a few more analytics views available for the web plan. What problems is LogRocket solving and how is that benefiting you? Simplifies context gathering for bugs, especially issues that are ...

"Extremely Helpful Tool for Providing Insight to Engineering, Product, and Support Teams"

What do you like best about LogRocket? 1. Seamless integration 2. Ability to setup screen recordings for different projects and environments from dev to production 3. Network requests, UI behavior, and JS console all in one display What do you dislike about LogRocket? I don't have any dislikes currently. Keep up the excellent work! What problems is LogRocket solving and how is that benefiting you? LogRocket allows our team to rapidly troubleshoot client pain points.

"Super useful tool for tech companies and support teams!"

What do you like best about LogRocket? As a support team member, I really appreciate the playback functionality. The ability to find small things, like customers not saving files or finishing processes, saves me loads of time and frustration. What do you dislike about LogRocket? If you're new to the software, it can be kind of intimidating. I had to be walked through it use cases by coworkers (not a bad thing) but I also have no memory of tutorials or anything similar on the website. What ...

"Awesome tool!"

What do you like best about LogRocket? I have barely scratched the surface, but it seems like a powerful tool with the various attributes and actions that can be taken to query data. I also love that I have real example (a log) of what occurred in our product. It's so valuable to have the proof! What do you dislike about LogRocket? I need more training - I am a new hire, and I am not sure we have someone designated at our company to train on this. What problems is LogRocket solving and how ...

"Client-side monitoring at its finest"

What do you like best about LogRocket? LogRocket helps us expedite support ticket fulfillment times and monitor specific user workflows that we want to study for product development. What do you dislike about LogRocket? LogRocket doesn't have a way to share the specific timecode of the session you are sharing. What problems is LogRocket solving and how is that benefiting you? Faster customer support response on particular issues, quicker debugging, and product workflow analysis. I've ...

"Easy to use"

What do you like best about LogRocket? I like that it was easy to setup and use. Everything "just worked" out of the box. I've compared a few others and it was more of a hassle to get them to work correctly. What do you dislike about LogRocket? Depending on your usage, it may be more expensive than the competitors. But, you pay for what you get. What problems is LogRocket solving and how is that benefiting you? I'm able to debug issues that my customers have by seeing what they saw.

"Solid Product that has helped us troubleshoot and reproduce issues"

What do you like best about LogRocket? The interface is similar to Full Story which I have used in the past so it was pretty easy for me to get started. Searching for user activity and events is pretty straightforward. At our size, it's relatively easy to identify a session and see what we need to do to reproduce a reported issue. What do you dislike about LogRocket? I wish some of the upgrades were less cost-prohibitive for small companies. Recommendations to others considering ...

"A game changer for debugging."

What do you like best about LogRocket? The ability to watch what users were doing before a crash, and also having access to the logs, network info. What do you dislike about LogRocket? The results page when searching for sessions could have filters to sort the information What problems is LogRocket solving and how is that benefiting you? Able to reproduce issues in our dev environment that before we didn't know what happened, we just had logs.