LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Good product"

What do you like best about LogRocket? Easy integration, simple user interface. What do you dislike about LogRocket? Longer sessions cause the UI to become very slow What problems is LogRocket solving and how is that benefiting you? Mainly validating bug reports without having the customer need to explain/reproduce it for us

"Wonderful product !"

What do you like best about LogRocket? Very simple implementation and on daily usage. It led us to get more info about bugs and give better help to our customers. It led us to anticipate bugs before they arrived on our customer base. What do you dislike about LogRocket? The only pain point could be the implementation of VueJS for Chrome Extension & the pricing between team & pro options, the gap is a bit too much to only get some stats. What problems is LogRocket solving and how is that ...

"Expo app support has made this an invaluable tool for our engineering, support, and product teams"

What do you like best about LogRocket? Session replays are the killer feature, and my team loves how those integrate with LogRocket's bug tracking and analytics tools as well as 3rd party integrations with our existing tooling (Sentry, MixPanel, ect.). What do you dislike about LogRocket? There's not a great way to set up reporting for multiple environments. The official documentation just recommends to turn LogRocket off outside of production. Most tools we use (Split, MixPanel, Segment) ...

"Best Customer Support Tool"

What do you like best about LogRocket? How powerful LogRocket is in helping us identify customers' issues or hiccups using our platforms. What do you dislike about LogRocket? Even though I know is due to privacy reasons, it would be beneficial if we are able to choose the areas we want to get blurred. What problems is LogRocket solving and how is that benefiting you? Trouble navigating the website error messages

"A great alternative to User Interviews"

What do you like best about LogRocket? User Session recordings are the best part of it and I like how you can segment and search by URLs that have been visited. What do you dislike about LogRocket? Sometimes the same time sessions have been split into multiple ones and some sessions are missing. What problems is LogRocket solving and how is that benefiting you? Reviewing the user sessions and trying to proactively improve the platform.

"Committed and well supporting team"

What do you like best about LogRocket? LogRocket shows a lot of support as an organization to make sure we had everything we needed to get up and running. They set up a special talk and demo with our tech stack's leaders to show how to integrate with the bleeding edge technology we were using. What do you dislike about LogRocket? The multi facet outreach can feel a bit agressive at times, but it never goes ovebaord. What problems is LogRocket solving and how is that benefiting you? Seeing ...

"Good product"

What do you like best about LogRocket? Easy integration, simple user interface. What do you dislike about LogRocket? Longer sessions cause the UI to become very slow What problems is LogRocket solving and how is that benefiting you? Mainly validating bug reports without having the customer need to explain/reproduce it for us

"LogRocket Fills in the Gaps in Understanding Client Experience"

What do you like best about LogRocket? LogRocket helps my team instantly get on the same page as our clients, to view their actions in real time. This is much more helpful than relying on them to provide phone/chat descriptions of their issue What do you dislike about LogRocket? At times, LogRocket's search function is clunky - it works, but it doesn't capture enough client PII to make searching effective. What problems is LogRocket solving and how is that benefiting you? We are solving the ...

"Mind blowing experience - very rich and easy to use"

What do you like best about LogRocket? Session replays with privacy filters. Console and network information easily accessible What do you dislike about LogRocket? Price model seems a bit off. More flexible or smaller increments in cost would be nice What problems is LogRocket solving and how is that benefiting you? Troubleshooting user issues, identifying code problems never reported using integration of alerts with slack

"If we had to choose one monitoring tool for our business, it would be LogRocket, hands down!"

What do you like best about LogRocket? The session replays have been an invaluable part of our business's success. Seeing how users actually interact with our service gives us such an advantage over other monitoring platforms. What do you dislike about LogRocket? In the past two years, we've noticed a lot of downtime from the LogRocket platform, and sometimes it comes at less than desirable moments. The app can also feel a little sluggish at times, but I understand that there is a lot of ...