LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"The mighty analytics tool a.k.a LogRocket"

What do you like best about LogRocket? The LogRocket's console. I am a huge fan of the LogRocket console, the extended filters available on the console, and the simplicity of using them. What do you dislike about LogRocket? Annotations on the progress bar are the only thing missing from the LogRocket console. On the progress bar, it is difficult for a new user to understand the meaning of a green dot or a red vertical line. What problems is LogRocket solving and how is that benefiting ...

"The mighty analytics tool a.k.a LogRocket"

What do you like best about LogRocket? The LogRocket's console. I am a huge fan of the LogRocket console, the extended filters available on the console, and the simplicity of using them. What do you dislike about LogRocket? Annotations on the progress bar are the only thing missing from the LogRocket console. On the progress bar, it is difficult for a new user to understand the meaning of a green dot or a red vertical line. What problems is LogRocket solving and how is that benefiting ...

"Love the product!!"

What do you like best about LogRocket? Super helpful in debugging. Helps us understand exactly what customers are doing. What do you dislike about LogRocket? Nothing. Love this tool tremendously. Thanks! Recommendations to others considering LogRocket: 100% recommend What problems is LogRocket solving and how is that benefiting you? Ability to have great insight into how customers are using our products.

"LogRocket is great for reviewing and verifying client reported bugs without harassing the client!"

What do you like best about LogRocket? I love that we can easily find and review client-reported issues with the application. This allows us to see what the client is doing and experiencing. Then, we can easily provide coaching if it is a user error, or recreate, investigate and kill application bugs if it is an issue with the product. What do you dislike about LogRocket? As a non-technical user, some of the information provided is not helpful to me. Would be nice to remove "noise" from the ...

"LogRocket - Worth its weight in gold!"

What do you like best about LogRocket? The ability to quickly login, check and identify where our users are having issues. What do you dislike about LogRocket? A mobile version of the application would be useful for when we are providing support on the move. What problems is LogRocket solving and how is that benefiting you? We use LogRocket primarily to understand how our users navigate our applications, gaining valuable insight into the issues they face when we release new featured (what ...

"Easy Plug and play tool."

What do you like best about LogRocket? To use this tool was just "plug and play", the setup was one of the easiest I ever worked with, I even tried different similar tools, but nothing come as close as Log Rocket for the setup. I am still learning and understanding the dashboard, but everything so far is clear and easy to use as a Web Developer. Creating different projects for different environments was very easy. What do you dislike about LogRocket? There is just one thing, so far, that I ...

"LogRocket has been instrumental to our success!"

What do you like best about LogRocket? I've tried several similar "recording" services, and it's the only one that works really well with our Electron-based app. Some user sessions will last hours, and LogRocket handles it without a hitch. The UI is speedy and informative. It's our first stop for diagnosing client issues. What do you dislike about LogRocket? I would love for it to collect data offline, though I know that's a big ask! Recommendations to others considering LogRocket: Give it ...

"It's an awesome tool to check how your web-application is used by customers."

What do you like best about LogRocket? One of my favourite features is that I can filter sessions by customer's device size and see my application's responsiveness on the smallest devices. What do you dislike about LogRocket? LogRocket is highly customizable, haven't found anything annoying or anything that I would need, but they do not provide. What problems is LogRocket solving and how is that benefiting you? We have found multiple cases where our application is not behaving as we ...

"Great tool to understand the behavior of your users"

What do you like best about LogRocket? Very easy to set up and the UI is very intuitive. Also, Logrocket could be very useful to detect edge cases and tricky bugs. What do you dislike about LogRocket? The pricing could be tricky, especially if you have a mix of web and mobile users. What problems is LogRocket solving and how is that benefiting you? Improve are mobile app UX and help us solve bugs on our enterprise SaaS app.

"Great product with even better Customer Success and onboarding."

What do you like best about LogRocket? Analytics that help drive product decisions. The scope of use is fantastic - insight into use for CS and user behavior analysis for PD. What do you dislike about LogRocket? Nothing. So far we have yet to see any disadvantages. What problems is LogRocket solving and how is that benefiting you? User engagement through user metrics/heatmaps and triaging application issues (proactively and reactively).