LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Log Rocket has been very useful in troubleshooting issues our customers have in our APP."

What do you like best about LogRocket? The ability to see first hand what our customers are doing allows us to visually see where problems might occur in the way they have been trained, or with identifying potential issues within our app What do you dislike about LogRocket? So far, we don't have anything that we would consider a dislike Recommendations to others considering LogRocket: Get it - use it What problems is LogRocket solving and how is that benefiting you? We can identify users ...

"Critically useful tool for debugging user issues"

What do you like best about LogRocket? User-reported issues often have no accompanying error report because the behavior was correct but unexpected. As an engineer, LogRocket has helped us remove this guesswork in debugging these issues along with reproducing others. What do you dislike about LogRocket? LogRocket captures pretty much everything by default, so you need to be careful to configure it to filter out any sensitive data your application may be capturing unless you want it stored ...

"LogRocket has been great for reviewing user sessions"

What do you like best about LogRocket? It is very powerful to review user sessions and then find similar sessions. Saving segments to quickly jump to those user sessions and have an idea of which user flows are being followed. What do you dislike about LogRocket? I have not used the dashboard feature however understand it is more optimised for a developer rather than product or design roles. There are some competitors that are more user friendly in this regard. What problems is LogRocket ...

"Saved us from FullStory!"

What do you like best about LogRocket? Logrocket gives our business all the tools to be successful and more - dev tools like the network tab and the console logging are huge for us. FullStory did not offer all these features yet was priced higher. What do you dislike about LogRocket? The learning curve was a little steep. The application was easy to set up, but the documentation could have been laid out a little easier and the user interface has quite a few controls that I had to dig a ...

"Genuine User Testing"

What do you like best about LogRocket? We have used LogRocket for debugging and also for general user testing to see how people interact with new features. What do you dislike about LogRocket? Setting up dashboards into views is very complex, but once set up, it's very valuable information. What problems is LogRocket solving and how is that benefiting you? User testing & debugging.

"Logrocket is great"

What do you like best about LogRocket? Ability to look at customer status and help troubleshoot without gaining screenshots What do you dislike about LogRocket? Takes long time to load and process different log rocket sessions What problems is LogRocket solving and how is that benefiting you? I use LogRocket to troubleshoot as well as finding ways if there have been account takeovers

"One of the best user debugging tools I've ever used!"

What do you like best about LogRocket? The ability to watch user inputs as they happen is incredible, and allow us to play back things and fix, even if it's not a specific bug (ie. some user input didn't save properly). What do you dislike about LogRocket? Sometimes we get very generic React errors. I wish the React minified code maps saved as well, so that we can see more robust error messages. Also, designating when a session spans multiple days would be helpful. What problems is ...

"Great product"

What do you like best about LogRocket? Ease of use, great user interface. very reliable What do you dislike about LogRocket? no complaints from my team on this product, our utilization is low What problems is LogRocket solving and how is that benefiting you? none to report for issues, makes support of our clients very easy

"Great tool to connect customer experience and engineering more easily"

What do you like best about LogRocket? Invaluable tool for our customer experience team to find and triage customer issues and bring up anything major to engineering. Filtering is easy and being able to link to specific times of a LR is super helpful What do you dislike about LogRocket? Inspect tool in View DOM could use some work. Doesn't really work right now Also What problems is LogRocket solving and how is that benefiting you? Just being able to quickly triage potential customer issues

"Great tool for knowing what's happening with your apps"

What do you like best about LogRocket? The ability to see at a glance exactly what happened is a great time-saver, and the ability to have all the necessary context along with it is a game-changer. What do you dislike about LogRocket? Navigating is a little messy, and a better organization for many different apps would be appreciated What problems is LogRocket solving and how is that benefiting you? Speeding time to identify and resolve the issues, while understanding user frustrations and ...