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LogRocket - Product Analytics Software

LogRocket Reviews in September 2026: User Ratings, Pros & Cons

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4.64

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LogRocket Reviews & Ratings

4.64

Excellent

Based on 1056 ratings & 1250 reviews

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Rating Distribution

Excellent

(982)

Very Good

(254)

Good

(9)

Poor

(2)

Terrible

(3)

Spotsaas Editor’s POV

LogRocket captures frontend user sessions with replays and error tracking. Setup is straightforward for developers, and the dashboard generates graphs quickly for debugging. The main limitation is pricing—advanced plans cost significantly more than competitors like Sentry or Datadog. The UI can be dense when configuring alerts or custom dashboards, so test this ...Read more

LogRocket pros and cons

  • Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.

  • Easy to set up and integrate, even for non-technical users, improving frontend observability and aiding debugging.

  • Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.

  • Integrates into existing web infrastructure with data capture and replay capabilities.

  • Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.

  • Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.

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Showing 821-830 out of 1250

AU

Anonymous User

06/23/22

5 out of 5

"Nice tool to see user events in your product"

What do you like best about LogRocket? I love the feature where you can follow a users mouse and see what he clicked. It was easy for us to find bugs and see how users use our product. What do you dislike about LogRocket? I don't like that the tool is quite expensive per seat. We decided to keep logrocket access to a small number of people in our teams. What problems is LogRocket solving and how is that benefiting you? Seeing how users use our product.

JM

Jeremy M

06/22/22

5 out of 5

"LogRocket has been an invaluable tool"

What do you like best about LogRocket? LogRocket has provided the tools to catch and view customer errors in production. What do you dislike about LogRocket? Pricing for advanced tools like alerts and advanced filters is pricy. Recommendations to others considering LogRocket: We were finding and fixing errors and pain-points found by end-users within days of setting up LogRocket. I highly recommend it. What problems is LogRocket solving and how is that benefiting you? We were looking for a ...

Read more

MC

Meng C

06/17/22

4.5 out of 5

"excellent tool for identify site issues and improve usability"

What do you like best about LogRocket? The screen recording makes the issue triaging very easy and intuitive What do you dislike about LogRocket? IP location seems to be inaccurate sometimes What problems is LogRocket solving and how is that benefiting you? making issue triaging, expecially for a specific user, very easy.

AU

Anonymous User

06/12/22

5 out of 5

"LogRocket provides value in troubleshooting users' sessions like no other"

What do you like best about LogRocket? getting more info about sessions users suffered a bug in What do you dislike about LogRocket? some of our sessions recordings gets broken in Chrome, but Firefox works well every time... What problems is LogRocket solving and how is that benefiting you? It is much easier to find out what went wrong in our users' sessions using the info LogRocket

MW

Mandy W

06/09/22

5 out of 5

"Easy to navigate and use, easy to search for others. User-friendly interface."

What do you like best about LogRocket? I like the user-friendly interface, I especially like that when viewing videos, I have the option to speed up the video if I need to see something quickly. What do you dislike about LogRocket? I honestly cannot think of anything at the moment. Recommendations to others considering LogRocket: I am new to this type of technology and it was very easy to learn and adapt to using LogRocket. I have no complaints at all. What problems is LogRocket solving and ...

Read more

AU

Anonymous User

05/31/22

5 out of 5

"Awesome observability"

What do you like best about LogRocket? I like that I can see user sessions in real time! What do you dislike about LogRocket? It'd be nice if I could freely search without saving a filter first. What problems is LogRocket solving and how is that benefiting you? Sometimes it's hard to catch and reproduct front end usability issues or bugs and logrocket helps because I can see how the user ran into the issue.

AU

Anonymous User

05/26/22

5 out of 5

"Great tool to understand user behaviour."

What do you like best about LogRocket? As a CSM, it's important for me to understand how our users interact with our platform in order to help them adopt easier and faster and log rocket makes this so easy for me. What do you dislike about LogRocket? Nothing specific comes to mind. My experience has been good with Log Rocket so far. What problems is LogRocket solving and how is that benefiting you? Improving our onboarding and also increasing the product adoption rate. We use logrocket ...

Read more

NJ

Nathan J

05/26/22

5 out of 5

"Makes it so much easier to figure out the steps to replicate bugs"

What do you like best about LogRocket? Seeing the DOM events and network requests is huge. really everything is pretty great. What do you dislike about LogRocket? Sometimes LogRocket misses things but this is more on our side than logrocket i think. iframes are tricky but we're trying to eliminate those from our software. sometimes LogRocket takes a while to load which can be frustrating but is understandable considering the amount of data. We are also limited to only the last 30 days which ...

Read more

SA

Shafiq a

05/26/22

5 out of 5

"Easiest and best tool for UI debugging"

What do you like best about LogRocket? The alerts when an end-user gets a UI error. It provides well enough information to begin on working a fix. The fact you can go ahead and diagnose the issue by seeing what the user had done in steps like a recorded video is also super super super helpful. What do you dislike about LogRocket? I wish I can download a recording or save the recording in a special format so that it can be viewed at a later time or for documentation purposes. It's not a ...

Read more

AU

Anonymous User

05/26/22

4.5 out of 5

"Love Logrocket!"

What do you like best about LogRocket? Easy of use, being able to quickly find my users and sessions. Support has been super fast as well What do you dislike about LogRocket? Eh pricing could be better, BUT I'm not paying the bill so... What problems is LogRocket solving and how is that benefiting you? My go-to starting place for debugging a live production issue, the ability to see live session recordings and see what my users see when they encounter an issue.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].