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LogRocket - Product Analytics Software

LogRocket Reviews in September 2026: User Ratings, Pros & Cons

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4.64

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LogRocket Reviews & Ratings

4.64

Excellent

Based on 1056 ratings & 1250 reviews

Are you using LogRocket?

Rating Distribution

Excellent

(982)

Very Good

(254)

Good

(9)

Poor

(2)

Terrible

(3)

Spotsaas Editor’s POV

LogRocket captures frontend user sessions with replays and error tracking. Setup is straightforward for developers, and the dashboard generates graphs quickly for debugging. The main limitation is pricing—advanced plans cost significantly more than competitors like Sentry or Datadog. The UI can be dense when configuring alerts or custom dashboards, so test this ...Read more

LogRocket pros and cons

  • Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.

  • Easy to set up and integrate, even for non-technical users, improving frontend observability and aiding debugging.

  • Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.

  • Integrates into existing web infrastructure with data capture and replay capabilities.

  • Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.

  • Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.

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Showing 831-840 out of 1250

AA

Asle A

05/26/22

5 out of 5

"Fantastic product!"

What do you like best about LogRocket? It is helpful in the extreme that we can playback what the customer is doing in the browser What do you dislike about LogRocket? The administrative UI felt a bit clunky in the beginning, but improved over time. I miss twofactor authentication What problems is LogRocket solving and how is that benefiting you? We use LogRocket to investigate and solve bugs and problems for end users of our web application. When used together with in house logging for the ...

Read more

NC

Nick C

05/26/22

4.5 out of 5

"LogRocket provides frictionless insights and an efficient debugging experience"

What do you like best about LogRocket? Issues can be found easily and shared seamlessly with our team. This enables us to make fixes and ship them easily, and then monitor the results pretty much instantly. What do you dislike about LogRocket? A recent problem is losing network request responses. Our users use multiple tabs, and we assume LogRocket isn't capturing the responses as the user is flipping between tabs. What problems is LogRocket solving and how is that benefiting you? A recent ...

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AU

Anonymous User

05/26/22

5 out of 5

"Best in class session replay, with fanatical support."

What do you like best about LogRocket? Support is awesome. Replay scrubbing is smooth. XHR Logs, Console Logs, errors What do you dislike about LogRocket? Everything was great, there is nothing to dislike. Recommendations to others considering LogRocket: Ive tried them all, Log rocket is the best. What problems is LogRocket solving and how is that benefiting you? User behavior, website scripting errors.

AU

Anonymous User

05/26/22

4.5 out of 5

"LogRocket has been an amazing tool for our team!"

What do you like best about LogRocket? Playback feature, and session info for tech! What do you dislike about LogRocket? It doesn't read all of the session details, since it is limited for now. What problems is LogRocket solving and how is that benefiting you? Errors we've seen in our applications for our customers - we're able to review the activity with the playback features and session info details.

RH

Rody H

05/26/22

4.5 out of 5

"Great Insights"

What do you like best about LogRocket? I like that we can replicate the user experience What do you dislike about LogRocket? I actually like the reporting that is available, I just wish there were more options around unique users since our users seem to move from session to session Recommendations to others considering LogRocket: The session playback is great. The reporting is decent but needs a little more work to before I can say it is a game-changer. What problems is LogRocket solving ...

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AU

Anonymous User

05/26/22

2.5 out of 5

"Logrocket"

What do you like best about LogRocket? Documentation could be better; its fine iframe playback is good What do you dislike about LogRocket? Can you create a complex query and not have to go to an internal database to query from instead? Answer is no unless you want to pay a level up; reminds me of an SFDC play (bait and switch) move you up to new tiers Oh and you can hire an admin for $5000 a month. Support is weak; totally get the margin argument though Recommendations to others ...

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AU

Anonymous User

05/25/22

4.5 out of 5

"Useful to spot where the user's journey got interrupted!"

What do you like best about LogRocket? Session Replay is amazing to quickly track specific users and high value customers Integration with Sentry and Intercom - helps identify where the user was when they reported an issue or concern What do you dislike about LogRocket? Sometimes gets very difficult to understand progression of events in the session recordings - I think because the user is switching tabs and that's not clearly understandable. What problems is LogRocket solving and how is ...

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VH

Viet Hoang N

05/25/22

5 out of 5

"1 line of code to integrate, 100 of insights will get"

What do you like best about LogRocket? LogRocket is easy to use and easy to integrate, with just 1 line of code and you will get every user's data from their action, network flow, their device information and much more. I'm very impressed about it recording all user actions about the app and reporting back a list of errors that they face. So that, I can easily provide support to users, because we all know that different devices act in different ways, and we might not test every ...

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AU

Anonymous User

05/24/22

4 out of 5

"Good product analytics tool. Generous free tier"

What do you like best about LogRocket? Records user sessions. Can be integrated with the app to show relevant user data. Can detect click rages. Used w/ React/TypeScript without any issue. What do you dislike about LogRocket? Sometimes it fails to record sessions that other tools can record (ex. PostHog). Initial dashboard load is slow. What problems is LogRocket solving and how is that benefiting you? We are tracking user navigation on new products to detect flow bottlenecks and UI ...

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AU

Anonymous User

05/24/22

4 out of 5

"Good product analytics tool. Generous free tier"

What do you like best about LogRocket? Records user sessions. Can be integrated with the app to show relevant user data. Can detect click rages. Used w/ React/TypeScript without any issue. What do you dislike about LogRocket? Sometimes it fails to record sessions that other tools can record (ex. PostHog). Initial dashboard load is slow. What problems is LogRocket solving and how is that benefiting you? We are tracking user navigation on new products to detect flow bottlenecks and UI ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].