LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Easy to learn"

What do you like best about LogRocket? Easy to train employees on. Overall gets the job done. What do you dislike about LogRocket? Not as many filter features as I would like. Sometimes get lost in the times of events occurring or entry of replays. What problems is LogRocket solving and how is that benefiting you? Helps to see what the user sees when they report bugs. Often times, as a developer, it is hard to reproduce what the user reports because we don't use the software the same way ...

"LogRocket Works"

What do you like best about LogRocket? Being able to watch remote users interact. We use it for research and for QA debugging and replicating What do you dislike about LogRocket? The metrics are expensive, unless you are a super user Recommendations to others considering LogRocket: Take the time to do the demo. What problems is LogRocket solving and how is that benefiting you? Offsite customers with issues. Understanding our customer's needs and behavior, and solving errors we have ...

"LogRocket is invaluable in supporting customers"

What do you like best about LogRocket? We use LogRocket to help diagnose customer issues. It's amazing to see what customers were doing, what the network requests and what the logs were, all in synchronous. What do you dislike about LogRocket? You need a little effort to make it work in testing container environments. What problems is LogRocket solving and how is that benefiting you? LogRocket provides the necessary data to demystify a customer issue.

"It is very helpful when troubleshooting issues and reviewing customer's behaviors"

What do you like best about LogRocket? The ability to review the customer's experience and all the error logs shown on the screen records What do you dislike about LogRocket? Well sometimes it's kind of frustrating for me to go back and forth between sessions of the same customer, it would be a good idea to have a sidebar with the sessions of the customer grouped in a list What problems is LogRocket solving and how is that benefiting you? It's solving a big problem on our company which is ...

"Cool experience"

What do you like best about LogRocket? Really easy to watch. If I want to debug some error I had the console feature is really helpful to see what happened. Using bugsnag and logrocket is really cool. I don't know many other competitors What do you dislike about LogRocket? It's really hard to generate custom links for specific customers in logrocket. Sometime I can't find some users session and I don't know why and a bit frustrating. Datadog is starting to doing so its really helpful but ...

"Great product, our teams use it regularly to help diagnose problems and review user experience."

What do you like best about LogRocket? The advanced metrics are great. Recording of sessions has helped a lot with debugging/understanding user pain points. What do you dislike about LogRocket? Price is high for the pro plan. It would be great to be able to add on metrics to the Team level plan. Recommendations to others considering LogRocket: Ask them to add mid-tier pricing for smaller businesses that want access to advanced metrics without paying for enterprise level plan. What problems ...

"Easy to use"

What do you like best about LogRocket? The dashboard is simple and easy to use and understand. Also, the setup is quick and simple. What do you dislike about LogRocket? There isn't anything to dislike about Logrocket. What problems is LogRocket solving and how is that benefiting you? Logrocket helps us understand how the end-user is navigating through our software. This helps us improve our UI and UX. We also use it to find bugs.

"Excellent tool for debugging"

What do you like best about LogRocket? When debugging issues it allows us to see the steps a customer took, the state the app was in and any errors that occurred. What do you dislike about LogRocket? The log filtering could be better, it's very basic now. Additionally, the dom recording feature is great but comes with a noticeable performance impact. What problems is LogRocket solving and how is that benefiting you? Reproducing and finding the root cause of bugs in our app.

"Very helpful to find problem or solution that customer maybe experiencing"

What do you like best about LogRocket? Allows me to view what users are doing. If they are experiencing difficulties it helps me understanding the issue and provide quick response and support. What do you dislike about LogRocket? That I can only go back one month, I would like to be able to review okde session. One month seem too short. What problems is LogRocket solving and how is that benefiting you? I do training mostly and support user that are struggling using our solution, using LR ...

"Every day you go without using LogRocket you are shooting yourself in the foot"

What do you like best about LogRocket? Rapid iteration. I can see UX problems/frustrations, solve them, deploy, and see the results immediately! MUCH less guessing than in the pre-LR days. It was VERY easy to get started, set up, and to pay. One competitor felt very enterprisey and wanted a sales call -- immediately I thought "Expensive and bloated. I'll use LogRocket, it is simple, self-serve, fast, easy, awesome" What do you dislike about LogRocket? Sometimes it is slow to load or buggy ...