LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Insightful, useful and stable"

What do you like best about LogRocket? LogRocket's replay functionality is so much more insightful than a stacktrace to find the cause or chain of actions that lead up to an error What do you dislike about LogRocket? Not much innovation over the past few years: the core functionality we use LogRocket for has pretty much been unchanged. Not to say it hasn't served us well! For example, GraphQL support is quite lacklustre. It does display the query or mutation in the network panel, but the ...

"Reviewing Log Rocket"

What do you like best about LogRocket? As a QA , It is easier to Log a bug using Log Rocket. What do you dislike about LogRocket? If its required to have a different window or a new tab as a part of any session, it cannot be recorded. What problems is LogRocket solving and how is that benefiting you? recording a session for the steps while logging a bug

"LogRocket makes debugging complicated issues easy"

What do you like best about LogRocket? LogRocket's session replay provides a huge amount of detail that is useful in the debugging process (in addition to being able to view the user's session): Console logs, network requests and payloads. What do you dislike about LogRocket? LogRocket has some reporting tools that are likely going to replace a lot of web analytics tools in the future. They are useful now, but unfortunately they can be slow and only go back 90 days. What problems is ...

"Reviewing Log Rocket"

What do you like best about LogRocket? As a QA , It is easier to Log a bug using Log Rocket. What do you dislike about LogRocket? If its required to have a different window or a new tab as a part of any session, it cannot be recorded. What problems is LogRocket solving and how is that benefiting you? recording a session for the steps while logging a bug

"Makes Debugging a breeze"

What do you like best about LogRocket? Being able to see a users actions before an errors occurs makes the process of debugging so much simpler. With quite a complex system, and a lot of variables to consider, seeing exactly what they have done means we can recreate the errors with ease. What do you dislike about LogRocket? It can sometimes be a little clunky while watching back user sessions, but I do put that at least partly down to the nature of our product. When searching for sessions ...

"LogRocket reduces our number of support cases almost daily"

What do you like best about LogRocket? I like that when a user has some problem with our web application, I can use LogRocket to see what he did and act from that. Either by improving the application, or I'm able to tell the user why he didn't get the expected outcome. What do you dislike about LogRocket? I fear that some users might find it too obtrusive (even though it is described in detail in our Terms of service that we use a logger for improved debugging and customer service). But ...

"Essential"

What do you like best about LogRocket? Logrocket is essential for all of the custom platforms our team has built. Our support team can watch users in real-time, or leverage the recorded sessions in order to troubleshoot. Logrocket has decreased the amount of time that it takes to look into an issue. Our team has also saved time since we hardly ever need to be on a screen share with users. What do you dislike about LogRocket? Dislike that it only goes about one month back. It would be ...

"Log rocket has helped solve problems we didn't know existed."

What do you like best about LogRocket? Being able to see the network traffic along side a recording of the user session is invaluable - we can tell when the issue is user error, UX related, or a data error. What do you dislike about LogRocket? Sometimes the search/filtering on user sessions doesn't return the expected results and can take some trial and error. It's generally quite good though. What problems is LogRocket solving and how is that benefiting you? User error issues, UX issues, ...

"Super convenient."

What do you like best about LogRocket? As I backend dev I can see where the problems that the users are facing originate from. It makes my life a lot easier when addressing problems in the production environment. What do you dislike about LogRocket? It takes a lot of time for the user session to be loaded. And I usually do not need to see the user's interaction with the UI. I just need to see the API timelines. If there is a way where we can toggle the loading of the user's UI then maybe ...

"Great for understanding user behaviour"

What do you like best about LogRocket? Being able to watch activities on both our website and app. Not only helpful from a product perspective but from a marketing perspective too. What do you dislike about LogRocket? When I was a first-time user, I didn't find log rocket particularly intuitive. Sometimes difficult to find users and loading issues. What problems is LogRocket solving and how is that benefiting you? Marketing: - Understanding where on the website users are finding value and ...