LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Invaluable tool"

What do you like best about LogRocket? Auto-capture of what you care about: logs, but also platform details, connection info, perf, reloads What do you dislike about LogRocket? Error logs only capture the first parameter What problems is LogRocket solving and how is that benefiting you? When a user reports a vague issue we can pinpoint exactly what their problem was and why

"LogRocket has saved me so much time"

What do you like best about LogRocket? Detecting error trends is super helpful for catching issues before they impact too many users. Replaying sessions provides incredible insights into user behavior. Setting up tags for searching sessions is very easy. What do you dislike about LogRocket? The session browsing interface takes a little getting used to. There have been times when I would love to be able to see more network activity detail, such as submission details, but there are good ...

"Nice tool!"

What do you like best about LogRocket? It's pretty easy to use, UI is intuitive What do you dislike about LogRocket? it can be quite expensive in order to record all the sessions What problems is LogRocket solving and how is that benefiting you? Helps to understand the user behavior and reproduce issues.

"Great for seeing your product live!"

What do you like best about LogRocket? The most helpful thing is the fact that there are a great deal of filtering options for the sessions. It really helps me and the team to filter out specific time stamps that we are after. What do you dislike about LogRocket? Perhaps it can be difficult to timestamp things and loading of longer sessions can be cumbersome. It is obviously is expected with the large volumes of sessions that take place. What problems is LogRocket solving and how is that ...

"LogRocket makes debugging customer issues sooooo much quicker, easier and more effective"

What do you like best about LogRocket? Being able to see what a customer is doing when they encounter an issue or when they use a feature of our website for the first time is a total game changer. We love LogRocket for that reason. It saves us time and makes our development much more effective. What do you dislike about LogRocket? If we had to pick a complaint, it would be that the pricing is a bit steep given our early startup stage. We often run out of sessions in our paid tier and have ...

"Great product - spot bugs before your customers do!"

What do you like best about LogRocket? The ability to spot bugs! This means you can continually improve your product with minimal impact on the user base! What do you dislike about LogRocket? Sometimes action is not always required when a notification is received. Recommendations to others considering LogRocket: Good product! What problems is LogRocket solving and how is that benefiting you? Logging is often a requirement for our software contracts, and LogRocket helps us achieve that.

"The best session recording software on the market."

What do you like best about LogRocket? Really smooth setup. Great quality replays, and tons of effective search filters. We've tried Hotjar, Smartlook, and others, and LogRocket just has the best technology. It's performant, the SDKs are easy to use and well-maintained, and the code quality is clearly high. What do you dislike about LogRocket? The pricing of the mobile session recording software is a bit high, so we're sticking with competitor Smartlook for now since it's good enough ...

"Recreating user issues made easy!"

What do you like best about LogRocket? Being able to pinpoint specific frustrating situations that users encounter has revolutionized the way that our Support team handles requests. Now, instead of struggling to get exact steps from the user we now have exact replication steps provided for us! What do you dislike about LogRocket? The expiration of logs can be annoying, especially when trying to compare situations from months ago. Say a user has a recurring issue, but the last example ...

"When the customer reports an issue, the dev can immediately see exactly what went on"

What do you like best about LogRocket? Ease of setup and React integration. You can configure it to associate captured user data with the replay at various points in your code. What do you dislike about LogRocket? I struggle to find much negative to say. I love this tool. What problems is LogRocket solving and how is that benefiting you? We can resolve those situations when a user is going about something the wrong way or has misunderstood something and is reporting it as broken.

"Great for UX, troubleshooting, and more"

What do you like best about LogRocket? Love the ability to watch users interact with our app, segment In multiple ways, and dig deep on session details, error codes, and more What do you dislike about LogRocket? some actions are hard to search and filter for, so you really have to know your app inside and out to build targeted segments and filters. Wish I could also more easily share with people who don't have 'full' seats What problems is LogRocket solving and how is that benefiting ...