LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Real-time insights help us create a better experience for our customers"

What do you like best about LogRocket? LogRocket helps us see how users interact with BridgerPay's world's first self-onboarding payment operations platform, which allows us to understand which sections are going smoothly for them and, on the other hand, where we can optimize and improve the product. What do you dislike about LogRocket? We wanted to upgrade and get the heatmaps feature, but the price seems too high for us at this stage. What problems is LogRocket solving and how is that ...

"LogRocket is an invaluable tool for understanding exactly how users use your application"

What do you like best about LogRocket? Seeing exactly how users navigate through a website and any pain points they experience is the best thing about LogRocket. What do you dislike about LogRocket? It can be tedious to look through user sessions one at a time. What problems is LogRocket solving and how is that benefiting you? LogRocket helps me see how users use the program. Where they go, how long it takes them, where they get frustrated etc.

"Perfect tool to monitor your visitors behaviour"

What do you like best about LogRocket? The perfect thing for me as a backend developer is that LogRocket allows you to watch your visitor's behaviour and see all XHR requests to the backend server along with request parameters. The second great feature is chained session recordings by identifier when visitors are authenticated. What do you dislike about LogRocket? There is no sessions search by XHR request URL, or I couldn't find one. What problems is LogRocket solving and how is that ...

"Logrocket is a fantastic tool for giving product teams insight into customer experience"

What do you like best about LogRocket? It is fantastic to be able to visually play back a user session while also seeing all the details in their browser console log and HTTP request payloads (and you can even do this in near-realtime!). There are a lot of tools in this space, but out of the ones I've tried Logrocket packs in the most detail for developers while also being really easy to use for less technical staff. Logrocket has been invaluable for enabling us to provide more effective ...

"LogRocket gives us insights into how users interact with our product while reducing support times."

What do you like best about LogRocket? LogRocket is easy to install and use. They also offer several integrations that make it easy to integrate with existing software. For example, we can deep link back into LogRocket through our support software integration. This integration gives our customer support immediate context to a user's issue. Their team has been helpful whenever we have questions. They've put a lot of time into their technology, and it shows. For example, the ability to ...

"a window to the users frustration experience"

What do you like best about LogRocket? good: the seeing of direct users interactions gives just incredible understanding to where is user frustration with UI/UX What do you dislike about LogRocket? bad: there are certain types of regular errors I would like to filter out and not be in alarms/reports would be good to be able to see console.log without actual console.log output in browser. I mean - I'm checking user session and I see console.log outputs which sprinkled in many places in my ...

"A startup's dream tool"

What do you like best about LogRocket? Logrocket was a breeze to integrate with our platform, within a few minutes we were tracking user sessions and able to find them. We're easily able to segment these too and identify customer specific issues before they become a support ticket What do you dislike about LogRocket? Sometimes the playback retention can be a little shorter than is useful for us, however we're able to work around this by saving session recordings and exporting the data we ...

"LogRocket has become an integral part of our dev efforts. Not sure what we would do without it."

What do you like best about LogRocket? Seeing the real state of the page when errors happen. Besides being able to see the console errors that the app is providing it is extremely helpful to see and examine the netwoek requests that were made at the time problems arise. What do you dislike about LogRocket? For our use case, LogRocket is pretty perfect. If I had to nit-pick I would like to have the ability to ignore certain issues. Like if there is a 404 that I expect to be there I would ...

"LogRocket is an invaluable tool for us"

What do you like best about LogRocket? We use LogRocket to detect and debug client-side issues. What do you dislike about LogRocket? Some of the more advanced features, such as network performance, would be nice to access, but the pricing feels a bit steep for us. What problems is LogRocket solving and how is that benefiting you? LogRocket allows us to get insight into how users are using our products. We then use this information to improve our user experiences.

"If I were stranded on a deserted island and could only embed one script it'd be LogRocket."

What do you like best about LogRocket? The session replay. Being able to open the network panel on a remote session. What do you dislike about LogRocket? Sometimes (rarely!) it might not capture a session. What problems is LogRocket solving and how is that benefiting you? LogRocket saves me from trying to recreate issues by getting information secondhand or working backward from log files. Weird transient issues that would typically take hours to recreate; I can just hit "play" and ...