LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Understand the experience of using your products through your users eyes"

What do you like best about LogRocket? - Super simple to implement - Session playback - It's like being in a 1-to-1 user testing session for all of your users What do you dislike about LogRocket? - Loading session data can be quite slow What problems is LogRocket solving and how is that benefiting you? I get to find bugs before my customers report them and I get an understanding of how people are using the product

"LogRocket makes scanning user logs effortless"

What do you like best about LogRocket? I love that LogRocket has a handy integration with Zendesk, making for an easy starting point for my search. Its UI is intuitive, and sharing is a breeze. What do you dislike about LogRocket? I did prefer the consistent ease of returning from a user session to the original search results (rather than using the saved filter feature) in competitors' UI. What problems is LogRocket solving and how is that benefiting you? LogRocket is making cross-team ...

"LogRocket is an essential tool for modern web development"

What do you like best about LogRocket? The most difficult bugs to debug are the inconsistent ones that only sometimes happen. LogRocket's session replay captures when these bugs happen, giving me insight into the application's state when the bug occurs. No more questions about what specific steps the user took; it's all right there, including the network requests. This dramatically reduces the time going back and forth with the user trying to figure out what happened and instead lets me ...

"Amazing tool!"

What do you like best about LogRocket? I love using the various filters available in Logrocket. It makes diagnosing issues much easier and provides a better customer experience as a result. We are able to understand what the user is seeing and exactly when they face certain errors. What do you dislike about LogRocket? One thing I would improve would be the UI around mobile vs. web app. It almost feels hidden and my team didn't know about it until I discovered it by clicking the dropdown in ...

"Amazing for understanding users"

What do you like best about LogRocket? I really like to have a spot where I can study how are users interacting with the product we develop. It is also a blessing for debugging and understanding failures. What do you dislike about LogRocket? I still do not understand how to monitor mistakes better and have a better way to handle errors that should be notified. I would like to have more control over the fields that I can see in the dashboard and with how is it organized. What problems is ...

"LogRocket is great for Video logs"

What do you like best about LogRocket? It is easy to access and any person can learn to navigate LogRocket easily. The logs also show the error code for the Engineering team to investigate issues. What do you dislike about LogRocket? There isn't a timeline to view old logs of last year or last 6 months. What problems is LogRocket solving and how is that benefiting you? LogRocket shows the activity logs/recordings of users on your SaaS platform that helps to troubleshoot issues.

"Fantastic Product"

What do you like best about LogRocket? LogRocket gives great visibility of our production application at runtime! What do you dislike about LogRocket? Can't think of any particular feature I do not like. Perhaps a limited view of the metrics dashboard at my plan level. What problems is LogRocket solving and how is that benefiting you? We use LR for prod troubleshooting, incidents, and general user behavior research.

"Great for debugging edge cases and discovering user behavior"

What do you like best about LogRocket? The ability to watch a recording of the user's steps is extremely helpful. What do you dislike about LogRocket? There are many tempting features that require PRO level, yet we just don't have a large enough user base to justify the extra cost of upgrading to PRO. Recommendations to others considering LogRocket: Try it out, you'll gain a lot of insight into user behavior and edge case bugs. What problems is LogRocket solving and how is that benefiting ...

"Great solution for understanding your user"

What do you like best about LogRocket? Logrocket helps understand issues the users have - both with new features as well as with existing, hard to reproduce problems What do you dislike about LogRocket? The pricing model changes is not the best. I like to pay for sessions, but they run out on some months more - and you cannot add extra sessions for specific month What problems is LogRocket solving and how is that benefiting you? It allows to see what users are doing on your site, what ...

"Best session replay for dev teams"

What do you like best about LogRocket? The console logging is in real-time sync with screen replay, unlike any other session replay tool in the market. This was a dealbreaker. We do a lot of logging in our chrome extension to find out exactly the issue. While other tools might work for product & UX team. LogRocket is a must for your dev team even if you already have session replay tool in place. What do you dislike about LogRocket? The heatmaps & other small features are not available in ...