LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Using Logrocket for better understanding the user beaviour and also for error tracing"

What do you like best about LogRocket? Right now, our team is only using the session replay and the performance dashboards of Logrocket. Both modules are serving their purpose perfectly and being a fantastic tool for our puproses. What do you dislike about LogRocket? No downside so far. We only got started with Logrocket about 2 months ago and at the current phase of our implementation project Logrocket offers everything what is currently needed for our team. What problems is LogRocket ...

"Using Logrocket for better understanding the user beaviour and also for error tracing"

What do you like best about LogRocket? Right now, our team is only using the session replay and the performance dashboards of Logrocket. Both modules are serving their purpose perfectly and being a fantastic tool for our puproses. What do you dislike about LogRocket? No downside so far. We only got started with Logrocket about 2 months ago and at the current phase of our implementation project Logrocket offers everything what is currently needed for our team. What problems is LogRocket ...

"Great Experience"

What do you like best about LogRocket? LogRocket has been super helpful in solving many of our tickets. It allows us to see what the users were doing at the time an issue occurred in the system. It has greatly increased our ticket closure rate. What do you dislike about LogRocket? There are certain cases with LogRocket where it's not clear what the user is doing. However, I don't know if that's a problem with the application it's integrated with or LogRocket itself. What problems is ...

"Great Experience"

What do you like best about LogRocket? LogRocket has been super helpful in solving many of our tickets. It allows us to see what the users were doing at the time an issue occurred in the system. It has greatly increased our ticket closure rate. What do you dislike about LogRocket? There are certain cases with LogRocket where it's not clear what the user is doing. However, I don't know if that's a problem with the application it's integrated with or LogRocket itself. What problems is ...

"LogRocket has been easy to use and has been a super helpful tool for in assisting our customers."

What do you like best about LogRocket? LogRocket sessions are accurate unlike another software platform we used previously. What do you dislike about LogRocket? It would be helpful if the sessions were opened on another window other than the same window. Also, it would be helpful if we can share the session links those outside our organization who don't have LogRocket accounts. What problems is LogRocket solving and how is that benefiting you? It has helped me immensely in troubleshooting ...

"LogRocket experiences"

What do you like best about LogRocket? LogRocket is a powerful tool that helps developers understand and debug errors in web applications. Its key features include session replay, which allows developers to see exactly what a user did before encountering an error, as well as error monitoring and performance tracking. With LogRocket, developers can quickly identify and resolve issues, leading to a better user experience and increased customer satisfaction. What do you dislike about ...

"Excellent tool to help us investigate user issues to ensure customer success!"

What do you like best about LogRocket? Navigating and searching for users is easy. When reviewing a session, the option to speed it up, share, and see data is key information we share with our support and dev team. What do you dislike about LogRocket? The only downside is not knowing if it really captures all of the sessions. Of course, there is no way of knowing this, but there have been some instances where a user reports an issue, but we cannot find the session where they experience ...

"it's amazing experience for debugging bugs and enhance user experience"

What do you like best about LogRocket? It's amazing to experience debugging bugs and enhancing user experience the recorded sessions is very helpful to debug both client and server-side What do you dislike about LogRocket? It takes some time that the session appear on the dashboard. What problems is LogRocket solving and how is that benefiting you? the gab between user bugs clarification and the developer team

"Awesome tool to improve customer experience and to debug"

What do you like best about LogRocket? I've been using Logrocket for more than 2 years daily. It's doing an excellent job and making my job a lot easier. The session replay is one of the features we are using daily to debug issues and find the customer experience. It's showing real-time user experience with network calls which is really helpful. What do you dislike about LogRocket? I'd like to have some alerting system in Logrocket. Such as to trigger an alert when there are specific ...

"Easy and affordable for frontend QZ"

What do you like best about LogRocket? The ability to quickly see any problems before Engineers (in the case of fast paced start-p). Also great price. What do you dislike about LogRocket? FullStory does have more features, but not worth it at price. What problems is LogRocket solving and how is that benefiting you? - Bugs and understanding which features users are interested in.