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LogRocket - Product Analytics Software

LogRocket Reviews in September 2026: User Ratings, Pros & Cons

Revolutionize your product's performance and support.

4.64

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LogRocket Reviews & Ratings

4.64

Excellent

Based on 1056 ratings & 1250 reviews

Are you using LogRocket?

Rating Distribution

Excellent

(982)

Very Good

(254)

Good

(9)

Poor

(2)

Terrible

(3)

Spotsaas Editor’s POV

LogRocket captures frontend user sessions with replays and error tracking. Setup is straightforward for developers, and the dashboard generates graphs quickly for debugging. The main limitation is pricing—advanced plans cost significantly more than competitors like Sentry or Datadog. The UI can be dense when configuring alerts or custom dashboards, so test this ...Read more

LogRocket pros and cons

  • Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.

  • Easy to set up and integrate, even for non-technical users, improving frontend observability and aiding debugging.

  • Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.

  • Integrates into existing web infrastructure with data capture and replay capabilities.

  • Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.

  • Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.

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Showing 231-240 out of 1250

CD

Cassandra D

09/15/23

5 out of 5

"Log rocket review"

What do you like best about LogRocket? It's easy to use and I like the format in which you can click different dates under one user. The login process is quick and the support team is fast to respond. What do you dislike about LogRocket? All of my experiences with log rocket have been great so far! What problems is LogRocket solving and how is that benefiting you? Log rock is helping me understand how a user navigates our website and what problems they're running into before they contact us ...

Read more

CD

Cassandra D

09/15/23

5 out of 5

"Log rocket review"

What do you like best about LogRocket? It's easy to use and I like the format in which you can click different dates under one user. The login process is quick and the support team is fast to respond. What do you dislike about LogRocket? All of my experiences with log rocket have been great so far! What problems is LogRocket solving and how is that benefiting you? Log rock is helping me understand how a user navigates our website and what problems they're running into before they contact us ...

Read more

MN

Marilu N

09/15/23

5 out of 5

"Awesome"

What do you like best about LogRocket? The ability to actually understand what our customers experience while browsing our site. It's the best way to "see" what they are actually seeing and help them accurately to their needs. What do you dislike about LogRocket? I would love it if we could see on a bigger screen what the customer is doing, I find it hard sometimes to actually see what they are clicking so maybe adding a tool to expand their window or zoom in What problems is LogRocket ...

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NJ

Nicolas J

09/14/23

4.5 out of 5

"Logrocket helped me when I launched my startup"

What do you like best about LogRocket? Logrocket is very easy to setup and gives you a lot of input of on your customers are using your product, or their behaviour on your landing page. What do you dislike about LogRocket? Small quality of life detail, when we share links for a specific session, you have to manually rewind to the start What problems is LogRocket solving and how is that benefiting you? Logrocket mostly gives me feedback on how people are using our product, and if there is UX ...

Read more

AU

Anonymous User

09/14/23

4.5 out of 5

"LogRocket for support purposes"

What do you like best about LogRocket? Quickly debugging issues for our users!! What do you dislike about LogRocket? Nothing that I have found yet. It works! What problems is LogRocket solving and how is that benefiting you? Easing the burden on support personnel by being able to see what our users are doing

AU

Anonymous User

09/13/23

4 out of 5

"Great tool for debugging and seeing how your users use your product"

What do you like best about LogRocket? Great debugging tools such as being able to see API calls, logs and of course the actual user interaction. This allows us to fix things quicker without having to go via the user (multiple times) for information. Design/product love it as they can see how our users use our product. What do you dislike about LogRocket? It is expensive so it's very easy to run out of sessions just when you need them. What problems is LogRocket solving and how is that ...

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TC

Tim C

09/12/23

4.5 out of 5

"One of the best for session monitoring"

What do you like best about LogRocket? I've used a bunch of different session replay software, and most of them have their own quirks or just don't do a great job of replaying. A co-worker recommended logrocket, and we switched. It's been a great experience. They really have a well polished product. What do you dislike about LogRocket? It's worth it, but it is a little more expensive than some of it's competitors. What problems is LogRocket solving and how is that benefiting you? It's super ...

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IW

Ido W

09/12/23

4.5 out of 5

"Log rocket provided us with the whole package for monitoring and debugging"

What do you like best about LogRocket? The advantage of having one place to catch errors in production and have analytical data for improving our CS and product. What do you dislike about LogRocket? The UI part is possibly a personal taste, but the UX works and that's the important part What problems is LogRocket solving and how is that benefiting you? having analytical tool and debugging tool at the same place.

AU

Anonymous User

09/12/23

5 out of 5

"Super helpful to help customers and discover the root issue"

What do you like best about LogRocket? I love that I can find information about where the customer is (as well as if they are on mobile or desktop) , and help guide them through their issues, sometimes customers are unable to explain, and this is super insightful What do you dislike about LogRocket? Sometimes it really heats up my computer, maybe it takes a lot of processing power? What problems is LogRocket solving and how is that benefiting you? I think it is a super insightful tool and ...

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AU

Anonymous User

09/12/23

5 out of 5

"LogRocket is an essential aspect of my developer debugging toolkit!"

What do you like best about LogRocket? - Can quickly find the correct session with multiple filtering options (visited url, user id, etc) - Playback bar shows important information for when errors happened which helps quick navigation to the part of the session developers care about the most - Console logs have timestamps to further facilitate quick navigation to important parts of sessions - Network tab of user's session provides excellent debugging information for requests/resposes - ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].