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Starts from $99/Month, also offers free forever plan
LogRocket emerges as one of the top frontend user experience capturing tools, celebrated for its developer-friendly setup and robust features like session replays and insightful dashboards. Users praise its ability to swiftly generate graphs and aid in debugging, offering valuable insights into user behavior. Despite some minor drawbacks like a higher price point ...Read more
Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.
Easy to set up and integrate, even for non-technical users, enhancing frontend observability and aiding in debugging.
Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.
Seamless integration into existing web infrastructure with valuable data capture and replay capabilities.
Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.
Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.
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AU
Anonymous User
09/18/23
"Must have tool for customer satisfaction"
What do you like best about LogRocket? Reliable, easy to use, and elevates the customer experience from good to great. This is my daily go-to tool and can't imagine helping customers without the additional data that Logrocker provides. What do you dislike about LogRocket? While I'm used to it now, there were times where I would accidentally close out of the entire account I was looking at because I confused the most visible "x" out button for the smaller grey "x" that I needed to ...
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AU
Anonymous User
09/18/23
"Easy and straight forward."
What do you like best about LogRocket? Easy to setup and provides solid analytics for my app. What do you dislike about LogRocket? I am usually pretty open and willing to provide constructive criticism but so far, it's been solid. What problems is LogRocket solving and how is that benefiting you? Primarily analytics and session replays
PO
Priscila O
09/18/23
"Amazing tool"
What do you like best about LogRocket? I love the user sessions, they help us understand the issues our users are reporting. I really like the event timeline and the filters, it allows me to find what I'm looking for instead of watching the whole session. LogRocket has been a game-changer, it has helped us in so many ways! What do you dislike about LogRocket? The number of sessions that you get. Sometimes the video doesn't show correctly in the user sessions. I'm not sure if it's already a ...
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PO
Priscila O
09/18/23
"Amazing tool"
What do you like best about LogRocket? I love the user sessions, they help us understand the issues our users are reporting. I really like the event timeline and the filters, it allows me to find what I'm looking for instead of watching the whole session. LogRocket has been a game-changer, it has helped us in so many ways! What do you dislike about LogRocket? The number of sessions that you get. Sometimes the video doesn't show correctly in the user sessions. I'm not sure if it's already a ...
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AU
Anonymous User
09/18/23
"LogRocket has been an amazing tool - It makes my work easier!"
What do you like best about LogRocket? How easily it allows me to understand our users' behavior when using our platform. I can approach issues with a clear idea of what needs to be solved and don't waste time trying to find the problem. What do you dislike about LogRocket? I'd say there's nothing I dislike. It has some options that make it friendly - Filters to find users or to look only for specific dates, speeds (2x, 4x, 8x), etc. What problems is LogRocket solving and how is that ...
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AU
Anonymous User
09/18/23
"Great tool for monitoring your product"
What do you like best about LogRocket? LogRocket lets us actively monitor customer sessions while maintaining important privacy standards like redacting personal information from input fields. What do you dislike about LogRocket? The UI takes some time to get used to and can be a bit sluggish. What problems is LogRocket solving and how is that benefiting you? Being able to replay a customer session on our app is crucial to identifying and resolving bugs as well as supporting customers who ...
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AH
Anna H
09/18/23
"Qualitative user research with Logrocket"
What do you like best about LogRocket? Being able quickly filter and see relevant recordings. I appreciate the ability to run the recording 4x times quicker, the new ui improvements, and the session's log in the right side What do you dislike about LogRocket? There are a lot of playback errors. In addition, we can't find the google tag manager events that we recently added, our devs have already been investigating this for a while, and couldnt fins an issue. It would be helpful to have an ...
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AS
Ana S
09/16/23
"Game changing"
What do you like best about LogRocket? The company can now take decisions based on data. We can now help patients better. What do you dislike about LogRocket? Sometimws its hard to find what i need like billing What problems is LogRocket solving and how is that benefiting you? Troubleshoot patients
AS
Ana S
09/16/23
"Game changing"
What do you like best about LogRocket? The company can now take decisions based on data. We can now help patients better. What do you dislike about LogRocket? Sometimws its hard to find what i need like billing What problems is LogRocket solving and how is that benefiting you? Troubleshoot patients
CD
Cassandra D
09/15/23
"Log rocket review"
What do you like best about LogRocket? It's easy to use and I like the format in which you can click different dates under one user. The login process is quick and the support team is fast to respond. What do you dislike about LogRocket? All of my experiences with log rocket have been great so far! What problems is LogRocket solving and how is that benefiting you? Log rock is helping me understand how a user navigates our website and what problems they're running into before they contact us ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
