LogRocket Reviews in May 2025: User Ratings, Pros & Cons

"Lets you see what your customers see"

What do you like best about LogRocket? It allows us to see exactly what a customer sees and the journey they follow when they're using the app. We use it for bug identification and it's easy to search out the individuals What do you dislike about LogRocket? We probably don't use it right but we generally use it for reviewing user journeys rather than summarising user stats or alerting to bug issues which would be a problem if we scaled What problems is LogRocket solving and how is that ...

"I love being able to see exactly what actions someone has taken"

What do you like best about LogRocket? When someone says they did something, I can see exactly what they did. What do you dislike about LogRocket? Can sometimes be hard to find the right session or it can show multiple sessions together What problems is LogRocket solving and how is that benefiting you? Disputes and bugs

"We use log rocket to see what went wrong when a bug ticket is raised."

What do you like best about LogRocket? Being able to see what the user exactly did, which buttons they clicked and in which order. It really helps us understand a way to reproduce the bug. What do you dislike about LogRocket? As a user I don't get to see many issues with log rocket. It seems to give me all the information I need when fixing bugs. What problems is LogRocket solving and how is that benefiting you? Bug fixing.

"Being able to see what people are actually doing on the site is awesome."

What do you like best about LogRocket? Troubleshooting issues is always a pain, but being able to see exactly what the user did to create the issue is a lifesaver. This has greatly improved my understanding of what caused the issue and see if it is a bug or human error. What do you dislike about LogRocket? One of our developers was having an issue tracking down a recurring issue and LogRocket was having trouble filtering out that issue. The LogRocket team was helpful and transparent in ...

"Essential for development and product teams"

What do you like best about LogRocket? Logrocket helps the product and development teams come together to understand how users are interacting with applications and automatically identify issues. Allowing us to quickly fix problems before too many users are impacted. What do you dislike about LogRocket? The UI takes a bit of getting used to and could be more polished, but I can see that updates are being made all the time and think this will continue to evolve and get better. What problems ...

"Rocketman"

What do you like best about LogRocket? I feel that this website is an extremely helpful tool as it allows us to track our users browsing sessions and see where they may have gone astray. I like the fact that it is very user friendly and runs very quickly. What do you dislike about LogRocket? The only thing would be is that sometimes we do run out of Log Rocket Sessions which somtimes allows us not to be able to view what we need. Lastly while it is not a Log Rocket issue per say I often ...

"Event Playback should at least have speed control"

What do you like best about LogRocket? The intuitive design makes it very easy to learn quickly. Especially for new users using it finding bugs is swift with LogRocket. I really like the playback view of the user interaction. What do you dislike about LogRocket? Some features are not working as expected such as the sorting feature in the tables, the sessions tab in order of descending was not correct. The other thing to check for the is event Playback does not allow to change the speed of ...

"Great Tool for frontend observability"

What do you like best about LogRocket? We really make use of the session recording feature in order to debug any issues that arise and be able to reproduce them. What do you dislike about LogRocket? Sometimes it can be hard to link sessions together, would be awesome if sessions could be stitched together based on the user What problems is LogRocket solving and how is that benefiting you? LogRocket is helping us save the sessions and replay them in order to pinpoint bugs and be able to ...

"A useful tool to help customers!"

What do you like best about LogRocket? Working in customer success, logrcoket allows me to better serve my customers by understanding their user experiences and catch any bugs or errors they hit along the way to better solve them! What do you dislike about LogRocket? There is a lot to absorb in any given view so the ux can be tricky at first. The font size is also small and light grey making it easy to miss a feature/prompt/filter. What problems is LogRocket solving and how is that ...

"Incredibly helpful for the work I do."

What do you like best about LogRocket? It gives me the candidate's perspective so I can see what they are experiencing firsthand. Screenshots and descriptions are no longer necessary! What do you dislike about LogRocket? Sometimes it is missing crucial logs / the logs do not show important information. What problems is LogRocket solving and how is that benefiting you? I can see what the candidate sees. I am able to view exactly the point things go wrong. The candidate does not get as ...