LogRocket Reviews in May 2025: User Ratings, Pros & Cons

"LogRocket is really powerful and has given us so much insight into the way users use our app."

What do you like best about LogRocket? The fact that I can see everything a user has done including network requests and errors has made tracking bugs and user interactions so much easier. What do you dislike about LogRocket? I don't like the amount of time that Logrocket saves a session. Sometimes we can't get to a specific issue in time so by the time we get to it the link has expired. What problems is LogRocket solving and how is that benefiting you? Logrocket is helping us debug complex ...

"Easy to use"

What do you like best about LogRocket? I love how I can go in and see what a user was having trouble with just before they reported a problem. It's so easy when its integrated with Salesforce becasue it automatically gives me the LogRocket session that shows what the user was doing. What do you dislike about LogRocket? i'm not sure i use the search function in the most effective way. What problems is LogRocket solving and how is that benefiting you? Seeing how our individual users are using ...

"LogRocket for mobile is a game changer"

What do you like best about LogRocket? LogRocket helps our customer support pinpoint exactly what is causing client issues, and aids our development teams in tracking down bugs quickly. It was incredibly easy to set up and hit the ground running with user session replays for our mobile apps What do you dislike about LogRocket? So far not much, but additional code samples/examples for mobile would be appreciated! What problems is LogRocket solving and how is that benefiting you? LogRocket ...

"LogRocket for mobile is a game changer"

What do you like best about LogRocket? LogRocket helps our customer support pinpoint exactly what is causing client issues, and aids our development teams in tracking down bugs quickly. It was incredibly easy to set up and hit the ground running with user session replays for our mobile apps What do you dislike about LogRocket? So far not much, but additional code samples/examples for mobile would be appreciated! What problems is LogRocket solving and how is that benefiting you? LogRocket ...

"LogRocket works, but it has some minor flaws"

What do you like best about LogRocket? Simple stuff can be done easily and fast. Dashboards, funnels, live views, etc... Also, customer support is often helpful What do you dislike about LogRocket? LogRocket doesn't have the capabilities (yet) that are available in others monitoring tools. For example, nested objects can be set as properties of custom events (using the web sdk), filters are really basic, there is no log explorer tool (only live views explorer), etc... What problems is ...

"Our most essential troubleshooting tool"

What do you like best about LogRocket? I've tried other tools, OpenReplay for example, but they don't have the feature set that LogRocket has. LogRocket is way ahead in: - the way that issues are automatically identified and collated - the level of detail in the session-replay recordings (e.g. network requests), - the ability to search for sessions by a user attributes - identification of frustrating network requests What do you dislike about LogRocket? - The default retention time of 30 ...

"Great product to learn from your customers behavior"

What do you like best about LogRocket? Very intuitive platform to review customer behavior. I'm on it on a daily basis, and fins it extremely valuable to identify issues that needs to be fixed, new things for the platform and generally understand how usea use your product. What do you dislike about LogRocket? Hard/impossible to share sessions outside platform users What problems is LogRocket solving and how is that benefiting you? Identify issues with the product, and understand my users

"Wonderful tool we are utilising in various ways!! Thanks LogRocket!"

What do you like best about LogRocket? Being able to utilise user sessions to debug issues they may be experiencing. We also utilise LogRocket to track user experience such as areas of improvment: RageClicking / DeadClicking etc. As a QA Engineer, debugging issues which has recorded user sessions with great detail and no need to waste my time watching the whole video or session either, i can customise my search or what i want to see in the users session which is really cool and ...

"Relatively easy to find a production bug from a certain user"

What do you like best about LogRocket? Relatively easy to use, provided a wealth of detail for what I was looking for. Frequently use to find out if it is a user error or system error. What do you dislike about LogRocket? took a minute to figure out the features, but once I mastered that it was a breeze to find what I was looking for. What problems is LogRocket solving and how is that benefiting you? Our users are having issues with our application, sending bug reports, log rocket helps us ...

"Great tool to get to know your application"

What do you like best about LogRocket? I've found full-session replay to be very helpful for knowing how your users interact with your product. What do you dislike about LogRocket? I think the price model could be improved, both for retaining users and to enhance their chances of new users/businesses getting to use the product. A more accessible pro base tier would be great for start-ups who want to develop their product, enhancing it with the use of the tool. I've found that the product is ...