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Starts from $99/Month, also offers free forever plan
LogRocket emerges as one of the top frontend user experience capturing tools, celebrated for its developer-friendly setup and robust features like session replays and insightful dashboards. Users praise its ability to swiftly generate graphs and aid in debugging, offering valuable insights into user behavior. Despite some minor drawbacks like a higher price point ...Read more
Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.
Easy to set up and integrate, even for non-technical users, enhancing frontend observability and aiding in debugging.
Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.
Seamless integration into existing web infrastructure with valuable data capture and replay capabilities.
Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.
Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.
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Showing 1211-1220 out of 1250
SG
Sebastien G
06/15/20
"LogRocket has been game changing for us"
What do you like best about LogRocket? Gone are the days of asking customers to screenshare and open up the consol when things go wrong. With LogRocket we know the user is struggling before they do, and have all the information (and more) that we need to not only solve their problem, but prevent similar issues for other users. What do you dislike about LogRocket? It can be an overwhelming amount of data, and takes a bit to get things fully optimized. But its "out of the box" functionality ...
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AU
Anonymous User
06/14/20
"LogRocket has been the best tool for us to find a lot of non-reproducible bugs"
What do you like best about LogRocket? - Option to see a recorded user session with all user's actions - Console with log files - Can easily add other team members to let them see the sessions What do you dislike about LogRocket? - Some users are not included in sessions (not sure about a specific cause) - Console logs might have more details and information - Sessions do not have a clock, so it's sometimes hard to find the exact time frame What problems is LogRocket solving and how is that ...
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AB
Antarr B
06/12/20
"Awesome Tool"
What do you like best about LogRocket? The ability to see things as they happen What do you dislike about LogRocket? You are not able to download videos that you may need in the future Recommendations to others considering LogRocket: Just try it! What problems is LogRocket solving and how is that benefiting you? Any error that customers encounter in our apps. You can see the errors as they occured
AU
Anonymous User
06/12/20
"The most powerful customer support tool"
What do you like best about LogRocket? The core of the tool: seeing my customers sessions, and getting the error alerts in my slack integration. What do you dislike about LogRocket? Nothing, I’ve had a great experience with the team and the tools What problems is LogRocket solving and how is that benefiting you? 2 problems: troubleshooting customer issues without going back and forth with them to understand the problem and understanding user flows to better develop features
JE
Jason E
06/09/20
"I recommend LogRocket to all my dev/cofounder pals -- gain insights you could not get otherwise"
What do you like best about LogRocket? Ease of install --> visual feedback that you cannot get w/o standing behind your users. This eliminates miscommunication when debugging or from live users. What do you dislike about LogRocket? Good Q. I have to think about it to find a flaw. Maybe there could be an easier way to track the same user as they come back for new sessions. Recommendations to others considering LogRocket: it's so easy to install, just do it and see for yourself. What problems ...
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AU
Anonymous User
05/17/20
"Good service!"
What do you like best about LogRocket? the video show clearly what the user did What do you dislike about LogRocket? the system do not remember the setting or the pane/tab that i always watching, it always show the default preview tab when I am watching a video. Also I do not have a filter to filter out the video I watched, and I always do not remember which video is the last video that I watched. What problems is LogRocket solving and how is that benefiting you? I don't know how my user ...
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NL
Nick L
05/15/20
"Amazing service I never knew I needed"
What do you like best about LogRocket? The ability to view user interactions is a superpower I never knew I wanted. LogRocket has a great free tier, which is more than suitable to realize the value in this service. What do you dislike about LogRocket? Struggling to find something I dislike but the answer is mandatory. What problems is LogRocket solving and how is that benefiting you? Being able to view my user's interactions with the site is extremely powerful. We were able to smooth out ...
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AU
Anonymous User
05/08/20
"See the magic"
What do you like best about LogRocket? Session playback is by far the most helpful feature of LogRocket. Being able to determine what actions a user was taking before an error occurred is extremely valuable in being able to reproduce the issue to get it corrected. What do you dislike about LogRocket? Limited metrics available for non Professional tiers. It would be nice to have access to some additional basic metrics like session duration or number of failed network ...
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AU
Anonymous User
05/06/20
"Better for developers"
What do you like best about LogRocket? It has direct integration with Sentry and lets us understand the issues by actually seeing what the visitor sees. What do you dislike about LogRocket? As a developer, it works for me but the UI is not end-user friendly compared to alternatives. What problems is LogRocket solving and how is that benefiting you? Error tracking and pinpointing UX issues
TS
Tomer S
05/03/20
"With LogRocket i started to understand, follow and even debug our users in minutes of setup!"
What do you like best about LogRocket? It is so easy to implement and we understand what our users experience immediately. What do you dislike about LogRocket? On some cases, i did not find a certain session. What problems is LogRocket solving and how is that benefiting you? Understanding users behavior, reproduce and debug errors.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
