LogRocket Reviews in May 2025: User Ratings, Pros & Cons

"Affordable and easy to navigate/search for recordings you are looking for"

What do you like best about LogRocket? - The price is reasonable compared to the competition. - The search functionality is quick and easy - Quick setup What do you dislike about LogRocket? I can't really think of anything right now. What problems is LogRocket solving and how is that benefiting you? Customer service Tracking down bugs Product development/research

"Amazing tool"

What do you like best about LogRocket? Easy to use, useful data, and amazing integrations with the web frameworks I use What do you dislike about LogRocket? Poor UI that looks from 2010s, and there are some improvements to make in the UX What problems is LogRocket solving and how is that benefiting you? See the way users are using my tools and with that thinking of new ways to improve it

"Amazing tool"

What do you like best about LogRocket? Easy to use, useful data, and amazing integrations with the web frameworks I use What do you dislike about LogRocket? Poor UI that looks from 2010s, and there are some improvements to make in the UX What problems is LogRocket solving and how is that benefiting you? See the way users are using my tools and with that thinking of new ways to improve it

"Invaluable Tool"

What do you like best about LogRocket? Easy to install, intuitive, customizable, and helps to identify and see problems before they become problems. What do you dislike about LogRocket? This may be speaking a bit out of ignorance, but it would be great if it were able to identify consistent errors or problems and alert you on them. Recommendations to others considering LogRocket: Use it! It's a valuable tool. What problems is LogRocket solving and how is that benefiting you? We are always ...

"An essential part of my daily routine"

What do you like best about LogRocket? I like how easy is to filter the info Im interested in What do you dislike about LogRocket? I do not like not being able to download the emails from the users I'm interested in. What problems is LogRocket solving and how is that benefiting you? I'm trying to better the UX in my current platform. It had become almost a daily routine to watch a couple of videos and I realize it helps me repot bugs even when the bugs are not obvious enough.

"Awesome for troubleshooting, weighs down performance"

What do you like best about LogRocket? I love being able to see how customers interact with out product. I love being able to see how much time a customer spends in one area of the site or one section of content. You can almost feel their hesitation or excitement. When I initially installed, we were troubleshoot bugs on our site, ones the internal engineering team was having a tough time duplicating. I was able to see these issues pop with live customers, as if they were testing, and able ...

"Insightful tool for understand user product frictions"

What do you like best about LogRocket? I found log rocket useful for these three things 1.) By being able to see what a user is seeing and how a user is interacting, Logrocket provides a scalable way for us to user research and generate hypothesis on the challenges user is facing. 2.) Compared to other products I used in the past, Logrocket works well even with a complex UI technologies and provides an authentic reconstruction of user's experience. 3.) Ability to control what data is shared ...

"Excellent tool"

What do you like best about LogRocket? LogRocket really helped us to track down bugs happening in production. We were able to see the whole user flow including api responses that the users received so that we could reproduce a specific scenario. We even saw what users they thought to be a button, so they would click it repeatedly. We would never have known to improve that otherwise. It has a lot of great features. What do you dislike about LogRocket? I can't think of anything at the ...

"LogRocket is game changer, we have visibility to solve customer issue, we never had before"

What do you like best about LogRocket? It's very easy to install, our developers love being able to see bugs right away, watch customer experience, and solve the problem. Session replay is helpful for understanding what a user did to trigger an issue, you can see a bug happen on the screen, also, allow going live if the user is currently using the application. LogRocket records console logs, JavaScript errors, stack traces, network requests/responses, browser metadata, and custom logs GDPR ...

"Simple, intuitive, and powerful"

What do you like best about LogRocket? The variety of filters available in the search function. What do you dislike about LogRocket? Not much to dislike, but perhaps have the sessions open in new tabs automatically. What problems is LogRocket solving and how is that benefiting you? Being able to see the customer's interactions all the way to checkout has helped us recognize improvements that could be made to their journey.