LogRocket Reviews in May 2025: User Ratings, Pros & Cons

"Helpful for bugs and support!"

What do you like best about LogRocket? Ability to retrace user steps to reproduce issues. What do you dislike about LogRocket? Difficult to use on mobile, could be improved. Recommendations to others considering LogRocket: None What problems is LogRocket solving and how is that benefiting you? Hard to reproduce bugs, understand where users are struggling with UX. Helps catch potential issues that were unforeseen and make improvements both in fixing bugs and improving UI/UX.

"Much easier to identify app issues tied to client behavior"

What do you like best about LogRocket? Makes it easy to debug complex client issues without guesswork. It's like being able to attach a debugger to live customer browser sessions. What do you dislike about LogRocket? Wish we had similar functionality for React Native / mobile apps. What problems is LogRocket solving and how is that benefiting you? We have complex browser-based applications being used by demanding enterprise clients. It can be very difficult sometimes to investigate and ...

"Deep insight on how the customers use your product"

What do you like best about LogRocket? The ability to search, slice and dice data based on user traits. The integration with sentry is awesome. What do you dislike about LogRocket? Pricing could be better. It should be directly proportional to the amount of traffic that the app generates. What problems is LogRocket solving and how is that benefiting you? Improve the web app UX by identifying the interaction where the users were struggling to complete

"A Must for Marketing & Software Development"

What do you like best about LogRocket? Our developers love being able to see bugs right away, watch customer experience and solve the problem. They can even filter by the action customer took and watch the right video without browsing all. As to marketing, we're able to constantly improve our landing pages and website by watching customer stories. Absolutely love it, absolutely worth it. And we looked at 3 different solutions such as Fullstory and another. What do you dislike about ...

"Fantastic and detailed way to track issues in our app."

What do you like best about LogRocket? The live playback of user interactions and the sequence of logged issues along with ability to see most common errors at a glance. What do you dislike about LogRocket? Being a very small application, no investors and many free users is the cost to sessions recorded limitation. What problems is LogRocket solving and how is that benefiting you? Users would report issues that we couldn't recreate and LogRocket helps us find the problem much more quickly ...

"LogRocket is a game changer"

What do you like best about LogRocket? LogRocket allows you to see exactly what the user sees, along with debug information to narrow down any issues found. Instead of asking the user to reproduce what they saw, you can see it yourself. What do you dislike about LogRocket? It would be nice if you could see a date/time along the bottom of the playback window, right now you have to calculate it manually from the session start time plus the duration. Recommendations to others considering ...

"Great tool!"

What do you like best about LogRocket? I appreciate the value that Log Rocket brings to our company. It allows us to track the usage of our software, bug errors, and replay on sessions. It is easy to use and in my experience, there have rarely been any issues with Log Rocket. What do you dislike about LogRocket? For the purposes that I use Log Rocket, there is nothing that doesn't meet my needs. What problems is LogRocket solving and how is that benefiting you? With Log Rocket I have the ...

"Helpful, versatile, and expansive features"

What do you like best about LogRocket? It's easy to use, and has truly saved us a lot of time. We've recently lost majority of our developers because of a layoff, and LogRocket has been helpful in identifying issues quickly. What do you dislike about LogRocket? There are gated features. I assumed that the paid subscription would also give us the PRO version... (But the mistake was on me for not checking it). Recommendations to others considering LogRocket: For a resource -limited team, ...

"Changed the way we handle front-end errors"

What do you like best about LogRocket? The most used feature for us is the session review. Our product is not trivial to use, and it shows us exactly the steps a user took to cause an error. What do you dislike about LogRocket? Unfortunately the price. It is still very expensive for a small company to hire the service, even more if considering the professional plan that includes all the new features. Recommendations to others considering LogRocket: There's no other product similar to it in ...

"LogRocket is great for understanding your user behaviour and providing support"

What do you like best about LogRocket? To be able to see how the users use the product and receive error reports. What do you dislike about LogRocket? Not much to dislike. The pricing can be a little bit steep for B2C products as the number of users grow. What problems is LogRocket solving and how is that benefiting you? Helping PMs understand how users use the product. Help engineers to provide support. Monitor errors.