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LogRocket - Product Analytics Software

LogRocket Reviews in May 2025: User Ratings, Pros & Cons

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LogRocket Reviews & Ratings

Rating Distribution

Excellent

(982)

Very Good

(254)

Good

(9)

Poor

(2)

Terible

(3)

Expert's Review

LogRocket emerges as one of the top frontend user experience capturing tools, celebrated for its developer-friendly setup and robust features like session replays and insightful dashboards. Users praise its ability to swiftly generate graphs and aid in debugging, offering valuable insights into user behavior. Despite some minor drawbacks like a higher price point ...Read more

LogRocket pros and cons

  • Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.

  • Easy to set up and integrate, even for non-technical users, enhancing frontend observability and aiding in debugging.

  • Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.

  • Seamless integration into existing web infrastructure with valuable data capture and replay capabilities.

  • Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.

  • Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.

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Showing 1191-1200 out of 1250

AU

Anonymous User

08/05/20

5 out of 5

"Logrocket: Powerful and intuitive"

What do you like best about LogRocket? My absolute favorite is the automatic screen capture. It lets me see how the user is experiencing our site and it takes all the guesswork out of the equation. What do you dislike about LogRocket? I still haven't run into anything that I particularly dislike, I've been using the product for c.a. 1 year now. What problems is LogRocket solving and how is that benefiting you? In my case, Logrocket makes it much easier collecting information about errors ...

Read more

JM

Josh M

08/05/20

4.5 out of 5

"We find LogRocket a valuable service"

What do you like best about LogRocket? For QA and development, it's really useful to be able to link to a LogRocket session (and a specific timecode) rather than, for example, take the time to list "steps to replicate." The developer can see all the steps leading up to a bug or usability issue, and can also see logs, network operations and Vuex mutations, making LogRocket a powerful diagnostics tool. What do you dislike about LogRocket? We don't have any dislikes about LogRocket, I would ...

Read more

JM

Josh M

08/05/20

4.5 out of 5

"We find LogRocket a valuable service"

What do you like best about LogRocket? For QA and development, it's really useful to be able to link to a LogRocket session (and a specific timecode) rather than, for example, take the time to list "steps to replicate." The developer can see all the steps leading up to a bug or usability issue, and can also see logs, network operations and Vuex mutations, making LogRocket a powerful diagnostics tool. What do you dislike about LogRocket? We don't have any dislikes about LogRocket, I would ...

Read more

JS

Jonathan S

08/05/20

3.5 out of 5

"Great tech but pricy"

What do you like best about LogRocket? LogRocket gives us great insights into our customer usage as we can clearly see what tasks they are doing and what they struggle with. What do you dislike about LogRocket? The UI of the tool isn't great as it just lists the sessions with newest first and allows you to filter. Session recordings should have a view that is grouped by user so it is easy to find and watch multiple sessions by the same user, you can filter for specific users, but that means ...

Read more

MB

Matías B

08/03/20

5 out of 5

"Awesome debugging tool + incredible way to understand user behavior"

What do you like best about LogRocket? Sessions recordings! - to see what an actual user did is really an eye-opener. I can see all the actions and the console errors, really nice to debug an app. Sometimes specific users have errors very tough to debug but that is the door to a larger issue, this way we can track exactly what was wrong. What do you dislike about LogRocket? Session counting, not suitable for B2B apps, a few dozen users produce thousands of sessions due to the way they count ...

Read more

MM

Maureen Margarette M

08/02/20

5 out of 5

"Thank you, LogRocket! :)"

What do you like best about LogRocket? It's being able to review and validate customer logs and sessions. It's super helpful when we need to gain insight into what really happened at the time an issue or error occurred. What do you dislike about LogRocket? That its maximum capacity to capture sessions is only up to 3 months. It's not all the time though, but there are certain cases we've had to look back past the 3 months-mark. (Actually, I'm not sure if this is because of our ...

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SD

Sebastian D

07/31/20

4.5 out of 5

"Customer experience"

What do you like best about LogRocket? Monitor users errors an debug without call the users What do you dislike about LogRocket? usually is blocked by adblocks and doesnt record all users What problems is LogRocket solving and how is that benefiting you? debugging user exprecience from my service

JE

Jeremy E

07/31/20

4.5 out of 5

"Great way to see how your users are doing and debug their issues"

What do you like best about LogRocket? Captures everything, including console logs and network requests. Very well designed filtering system. What do you dislike about LogRocket? Never quite managed to configure my alerts how I wanted them. No API to extract data. What problems is LogRocket solving and how is that benefiting you? LogRocket means you don't have to ask users to open their console to help you debug their issues.

JE

Jeremy E

07/31/20

4.5 out of 5

"Great way to see how your users are doing and debug their issues"

What do you like best about LogRocket? Captures everything, including console logs and network requests. Very well designed filtering system. What do you dislike about LogRocket? Never quite managed to configure my alerts how I wanted them. No API to extract data. What problems is LogRocket solving and how is that benefiting you? LogRocket means you don't have to ask users to open their console to help you debug their issues.

SD

Sebastian D

07/31/20

4.5 out of 5

"Customer experience"

What do you like best about LogRocket? Monitor users errors an debug without call the users What do you dislike about LogRocket? usually is blocked by adblocks and doesnt record all users What problems is LogRocket solving and how is that benefiting you? debugging user exprecience from my service

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].