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LogRocket - Product Analytics Software

LogRocket Reviews in May 2025: User Ratings, Pros & Cons

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LogRocket Reviews & Ratings

Rating Distribution

Excellent

(982)

Very Good

(254)

Good

(9)

Poor

(2)

Terible

(3)

Expert's Review

LogRocket emerges as one of the top frontend user experience capturing tools, celebrated for its developer-friendly setup and robust features like session replays and insightful dashboards. Users praise its ability to swiftly generate graphs and aid in debugging, offering valuable insights into user behavior. Despite some minor drawbacks like a higher price point ...Read more

LogRocket pros and cons

  • Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.

  • Easy to set up and integrate, even for non-technical users, enhancing frontend observability and aiding in debugging.

  • Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.

  • Seamless integration into existing web infrastructure with valuable data capture and replay capabilities.

  • Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.

  • Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.

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Showing 1181-1190 out of 1250

AU

Anonymous User

08/21/20

4 out of 5

"Great tool for small amount of recorded sessions"

What do you like best about LogRocket? I like to review user behaviour for our product improvements. What do you dislike about LogRocket? This is inconvenient to review videos one by one. It wold be great to configure/group during video review (not before). Video selection during full screen is not convenient (forward, backward, no list, no grouping). Recommendations to others considering LogRocket: Make your solutions better by reviewing user behaviour What problems is LogRocket solving ...

Read more

MK

Manoj K

08/17/20

5 out of 5

"Simply Love this app"

What do you like best about LogRocket? We are using the application at Richpanel. It was really helpful during the bug fixes. The best app in this category. What do you dislike about LogRocket? I'm not able to show any finger on the product. It just works. Every single user session was recorded. What problems is LogRocket solving and how is that benefiting you? We used it mostly for bug fixes and session reply to understand the user intent and behaviour

DF

Dan F

08/17/20

5 out of 5

"LogRocket is a revolutionary product!"

What do you like best about LogRocket? Full access to console and network debug information. What do you dislike about LogRocket? For high traffic websites monthly session quotas can be chewed up quickly. Recommendations to others considering LogRocket: Give it a try for free, you won't look back. What problems is LogRocket solving and how is that benefiting you? Highly valuable for UX design when monitoring and iterating on new product and feature launch. Proactive approach to defect ...

Read more

RR

Rob R

08/12/20

5 out of 5

"Simple Implementation with Valuable Data"

What do you like best about LogRocket? Ease of use when it comes to querying specific criteria. What do you dislike about LogRocket? If I were to choose my most "disliked" feature, it would have to be the Pro upgrading pricing. Recommendations to others considering LogRocket: Take the time to learn and use the querying, that's where the magic lies. What problems is LogRocket solving and how is that benefiting you? Our generic GA data was showing page drop offs, and without custom dev, we ...

Read more

AU

Anonymous User

08/11/20

4.5 out of 5

"Quick feedback about exceptions impact on the user"

What do you like best about LogRocket? It's a great way to find the magnitude of a bug on the final user What do you dislike about LogRocket? hard to estimate usage at first (couldn't figure out how many user sessions would be used before trying it out in production) Recommendations to others considering LogRocket: It's a great way to catch UI/UX bugs and find out what's impacting your users What problems is LogRocket solving and how is that benefiting you? Quicker triage of application ...

Read more

AU

Anonymous User

08/11/20

4.5 out of 5

"Quick feedback about exceptions impact on the user"

What do you like best about LogRocket? It's a great way to find the magnitude of a bug on the final user What do you dislike about LogRocket? hard to estimate usage at first (couldn't figure out how many user sessions would be used before trying it out in production) Recommendations to others considering LogRocket: It's a great way to catch UI/UX bugs and find out what's impacting your users What problems is LogRocket solving and how is that benefiting you? Quicker triage of application ...

Read more

AU

Anonymous User

08/10/20

5 out of 5

"Take the guess work out of bug tracking"

What do you like best about LogRocket? The best thing about Logrocket is the full session replay with dev tools and network request panel. We have found bugs that would be impossible to test for as they were created in a live load balanced environment. What do you dislike about LogRocket? Unfortunately the price is a little steep. What problems is LogRocket solving and how is that benefiting you? Solving production only bugs as well as truly understanding how our testers are using the app.

CS

Cole S

08/10/20

5 out of 5

"Essential"

What do you like best about LogRocket? LogRocket is absolutely essential for our day-to-day. I don't know how we ever did customer success/support before. As a software engineer, I discover bugs that users never would have told us about, and am able to find out exact how to reproduce them through things like network request and Redux action logging. In the very few times I've had to interface with their customer support team, they went above and beyond. What do you dislike about ...

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AU

Anonymous User

08/10/20

3.5 out of 5

"Fantastic Tool for Developers"

What do you like best about LogRocket? Best thing is being able to replay user sessions and debug console issues. What do you dislike about LogRocket? Most annoying thing is finding the right users from the session recordings. Recommendations to others considering LogRocket: Give it a try, you'll be surprised what insights you can gather. What problems is LogRocket solving and how is that benefiting you? We needed to see how our new web app was performing in the wild - Log Rocket enabled us ...

Read more

RJ

Rafael J

08/05/20

5 out of 5

"Eye-opening"

What do you like best about LogRocket? I've been using the free version of LogRocket and it's fantastic. It's been a real eye-opener in regards to UX, as we've been observing recurring patterns through sessions that indicate where users have difficulties interacting with our web app. We then change things and observe again, to see if we fixed it or not. Invaluable. Will be upgrading to the paid version as soon as we can to take advantage of their analytics and funnel insights. What do you ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].