LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"See What Your Customer See"

What do you like best about LogRocket? Recording exactly what a customer sees, at the resolution they see is an invaluable research and customer browsing behavior tool. What do you dislike about LogRocket? Reporting has made strides in recent months, but it is still not valuable enough to be used in my current KPI reporting or user issue discovery. What problems is LogRocket solving and how is that benefiting you? LogRocket is an invaluable tool for us to help troubleshoot our customer's ...

"Useful and straightforward to use/setup"

What do you like best about LogRocket? If a picture is worth a thousand words, then a video is worth a million. Being a user of LogRocket for a while and is a real timesaver when hitting tricky behavior. This tremendous help to product improvement and as well catching sneaky bugs. What do you dislike about LogRocket? Webgl capture would be beneficial to have in my case. Also, the recent addition of the analytics feature is excellent, but it is somewhat tricky to enable it in my personal ...

"Basic tool to build a webapp"

What do you like best about LogRocket? Session replay is very accurate. DOM inspection is something very useful I've never seen in similar tools. What do you dislike about LogRocket? Granular permissions (permissions per segment) are something needed to not leak information to UI/UX team Recommendations to others considering LogRocket: Do use it. Session replay is an easy way to get insights into improving product quality for your users. What problems is LogRocket solving and how is that ...

"Recordings did no show the reality"

What do you like best about LogRocket? Comprehensive solution with network and console What do you dislike about LogRocket? The reliability of the product is weak. We saw that what the recording is showing is not what the user saw. Recommendations to others considering LogRocket: Take a competitor. What problems is LogRocket solving and how is that benefiting you? We wanted to solve user issues, however this tool brought issues that did not exist before. We spend 8 weeks trying to figure ...

"Easy to improve user experience and errors"

What do you like best about LogRocket? We can explore how our users perceive the platform and improve our UI/UX. What do you dislike about LogRocket? I have only been working with the latest sessions, which works ok for me. In the beginning, we did not connect email addresses to usernames, but this improved while using logrocket. What problems is LogRocket solving and how is that benefiting you? We built a platform for applications and needed to track how users perceive it. As we didn't ...

"Incredible & straightforward debugging tool (especially for React/Redux apps)"

What do you like best about LogRocket? Session replay and being able to track redux actions make it fast and simple to track/debug issues. What do you dislike about LogRocket? I wish that the sessions could be broken up into specific pages. For SPA applications this makes it difficult/impossible to break out metrics for a single "page". What problems is LogRocket solving and how is that benefiting you? For us, LogRocket helps with debugging and collecting overall performance metrics. It's ...

"Great logging tool"

What do you like best about LogRocket? Basically removes the need for a frontend logger. It records the whole session, even the cursor position, so it's easy to fix and replicate edge cases and bugs, especially production ones. What do you dislike about LogRocket? Sometimes cause of errors are not that clear, especially when there is a network issue. What problems is LogRocket solving and how is that benefiting you? LogRocket helps us track difficulties and bugs that some people have while ...

"A huge help"

What do you like best about LogRocket? I love seeing all network requests in the session playback. What do you dislike about LogRocket? It would be nice to be able to sort sessions. Recommendations to others considering LogRocket: Try it! You won't regret your decision What problems is LogRocket solving and how is that benefiting you? Solving frontend bugs quickly.

"Very useful, but tailored very specifically for developers and too expensive"

What do you like best about LogRocket? Great with providing trace for the purposes of debugging, also a great tool for visibility over user behaviour and spotting of UX issues. What do you dislike about LogRocket? 1. Very poor permissions model (e.g. I want to allow UX and Operation personnel to review and monitor user activity but without all technical details). 2. Rediculously expensive seats. What problems is LogRocket solving and how is that benefiting you? debug issues, trace user ...

"Marketing Department harassed me to write this"

What do you like best about LogRocket? The service itself is pretty good and valuable. What do you dislike about LogRocket? I got a couple of emails from their marketing department harassing me to leave a review on this site. They even offered to send me some swag. There was no "unsubscribe" button on the emails either. That's not cool or appreciated. What problems is LogRocket solving and how is that benefiting you? When we get an error in Sentry from the UI, we can go and look in ...