LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Very insightful and helpful to have - using frequently"

What do you like best about LogRocket? I love the fact that logrocket allows the logrocket to record the screen AND the network requests it helps a lot with customer debugging and even analyzing our customer's behavior and needs What do you dislike about LogRocket? Many times the recording will be stopped midway even though I am sure the customer was still working on our platform. What problems is LogRocket solving and how is that benefiting you? We don't need to ask the customers for the ...

"Great for replicating bugs and analyzing user behavior on our site."

What do you like best about LogRocket? LogRocket has a generous free tier and makes it really easy to review our user interactions. Our product team loves it since they can analyze where users are getting stuck on our site and where we need to improve our platform. What do you dislike about LogRocket? It would be nice to be able to delete some logs (I haven't figured out how to do that yet) and the sorting/filtering features could be a little more intuitive. What problems is LogRocket ...

"LogRocket saves time, dramatically improves efficiency"

What do you like best about LogRocket? When a customer reports an issue, we rarely need to ask for documentation. We can view their session in moments and usually spot the issue immediately. What do you dislike about LogRocket? There have been little to no downsides with LogRocket. What problems is LogRocket solving and how is that benefiting you? We solve customer support tickets by quickly identifying the issue. We solve UX issues by viewing sessions to understand where customers are ...

"Realiable and super useful, from Engineering to Product and Design"

What do you like best about LogRocket? Great performance and reliability, free quotas, simple to use interface, great features What do you dislike about LogRocket? Paid tier is very very prohibitive for a freelancer like me, and free tier a little too limiting. What problems is LogRocket solving and how is that benefiting you? Debugging problems, watching users interact with the product

"Great solution to identify user facing real-time issues"

What do you like best about LogRocket? I really like Log Rocket because it can easily identify what kind of problem the user is actually experiencing. We can get the relevant network requests and responses which are also very handy. Pre-defined filters are also really helpful to capture specific issues. What do you dislike about LogRocket? It should be really good if we can filter sessions without having to set the filter beforehand. What problems is LogRocket solving and how is that ...

"Invaluable for serious tech teams & businesses"

What do you like best about LogRocket? LogRockets session playback and metrics collection capabilities far outshine its competitors, and I'd go as far as to say, probably best in class. (And I tried a few of them before selecting LogRocket.) It's also appreciated that LogRocket is not JUST UX focussed but a hybrid of dev tooling and UX tooling. Things like the ability to upload source-maps, catching and logging javascript errors, and the ability to connect to your applications Redux store ...

"Great tool for session recording"

What do you like best about LogRocket? For product managers, it allows an easy way to replay users' sessions. It is mostly on par with other tools out there, and it solves another need for our engineering team, so we picked LogRocket to answer both needs in the same tool. Moreover, it is great to have PMs and R&D on the same tool, so we can share issues we find in the sessions. What do you dislike about LogRocket? The heatmap isn't reliable, yet. But there are constantly improving :) What ...

"LogRocket Review"

What do you like best about LogRocket? The live recordings, ease of integration What do you dislike about LogRocket? Lack of analytics capabilities in "pro" edition; you have to pay for the upgrade to access those features What problems is LogRocket solving and how is that benefiting you? QA fidelity, user experience research. We can see exactly where users are frustrated and struggling, and address fixes for usability very quickly.

"Excellent tool for both fine-grained and platform-wide monitoring and observability"

What do you like best about LogRocket? We love the ability to monitor all aspects of a user's session when digging into an error--from operating system and browser information to network calls to mouse clicks to console logs. With this information, we have helped countless users and identified bugs that would not have been otherwise detectable. What do you dislike about LogRocket? I have no complaints about LogRocket, but I would like to assign issues to team members, to comment on them, or ...

"Great product and easy to use!"

What do you like best about LogRocket? How easy it is to find recordings by user and time. It makes troubleshooting or verifying user actions so much easier. What do you dislike about LogRocket? I do wish that recordings would either stay longer or have a way to set certain ones to extend the time for deletion. If I share a recording, but our dev team takes longer than 60 days to get to it, then the share link doesn't work anymore. Recommendations to others considering LogRocket: Good ...