LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Very useful"

What do you like best about LogRocket? It's very easy to use and works without any problems. What do you dislike about LogRocket? The pricing is very expensive for startups like ours :( Recommendations to others considering LogRocket: This is a great tool, it is very simple to use and has all the information and features your business needs. What problems is LogRocket solving and how is that benefiting you? Our main focus is to record user's interaction with our website since with that ...

"Product Management Simplified"

What do you like best about LogRocket? Asking questions and hearing through other people how users interact with our product is not enough. As we continue to work on our product, we love watching our users interact with us. LogRocket helps us determine what to build and removes a lot of subjectiveness from the product process. What do you dislike about LogRocket? LogRocket has a free starting option, but the first tier starts at $500 per month for 25K sessions. Our company is new, and we ...

"Excellent user session recording platform"

What do you like best about LogRocket? Very easy and user friendly, you can do filters for free. What do you dislike about LogRocket? nothing I disklike about logrocket, it's a great platform. What problems is LogRocket solving and how is that benefiting you? I monitor users' behavior to make sure everything are usable in our clients area, and they have a good experience using our website.

"Great software!"

What do you like best about LogRocket? I love you easy the software is to use and how it captures the screen recordings. What do you dislike about LogRocket? There isn't too much at the moment. I'm happy with everything. What problems is LogRocket solving and how is that benefiting you? We're solving different fronted performances on our platform with Logrocket. We've also benefited from seeing how the users interact with particular features in our portal, which allows us to fine-tune tose ...

"Great tool to understand customer confusion and problems"

What do you like best about LogRocket? I love ability to see what customers are doing in our app. What do you dislike about LogRocket? Nothing much, it does what it does really well. Recommendations to others considering LogRocket: Since it has a free plan it is easy to try out and you will see benefits right away. What problems is LogRocket solving and how is that benefiting you? We are monitoring for customers problems they either report or we notice. What we get from customer is that ...

"LogRocket is awesome!"

What do you like best about LogRocket? It is really helpful to see how actual customers are using it. We use it to validate our UX and ensure that people understand how to use new features as we roll them out. What do you dislike about LogRocket? I wish they had a mobile app or their site was mobile friendly. You have to do everything on your computer which is a bit annoying. What problems is LogRocket solving and how is that benefiting you? UX design. It also helps to understand our ...

"If you need to review logs you want LogRocket"

What do you like best about LogRocket? Easy to see what end users are viewing and doing while being able to see console logs, network and performance metrics What do you dislike about LogRocket? There are no downsides that I am aware of What problems is LogRocket solving and how is that benefiting you? Ability to quickly see what an end-user is clicking. Greatly facilitates trouble shooting

"Excellent bug tracking tool"

What do you like best about LogRocket? Seeing the user actions and connecting those to action to backend requests and UI changes What do you dislike about LogRocket? With lots of sessions gets pricey rather soon. What problems is LogRocket solving and how is that benefiting you? Currently we are using this primarily for error tracking. We have solved many hard to understand issues by seeing what the user has done.

"Great tool to understand how users interact with your product"

What do you like best about LogRocket? The ability to playback a user's session to see what they did when an error happened or a question was raised. Also, the great support to React and Redux. What do you dislike about LogRocket? So far I don't have anything I really dislike. Recommendations to others considering LogRocket: It's really nice to actually see how users interact with your product. Give it a try with their free tier. What problems is LogRocket solving and how is that benefiting ...

"Great for troubleshooting issues and tracking bugs. Pro plan can have a lower entry point"

What do you like best about LogRocket? Very easy to sanitize sensitive information both from visual and request tracking. In-built and easy-to-use GDPR & CCPA Compliance tools. Lightweight to deploy and integrates well with other bug tracking tools. What do you dislike about LogRocket? There is a significant difference in the features available in the Pro vs Team plan. Pro plan has a high threshold for entry as well. It would be great to have some of those features available as an add-on ...