LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Extremely helpful in debugging. Simply love it."

What do you like best about LogRocket? I love how it captures every minute detail of the page and how you can sanitize what you want to capture and what not to capture(This is extremely important for us), whether in a dom element, an API response, or anything else. The fact that it is highly customizable is terrific. The web application can be a little overwhelming initially, but once you get the hang of it(it does not take much time), it is effortless to navigate. LogRocket has helped us ...

"Get Valuable Insights"

What do you like best about LogRocket? Approachable and flexible design. Filters-based search. What do you dislike about LogRocket? Limited pricing plans. We would prefer per session pricing. What problems is LogRocket solving and how is that benefiting you? Improved user experience journeys and streamlined onboarding.

"Incredibly valuable for us, especially during alpha and beta testing, for both debugging and UX."

What do you like best about LogRocket? Dashboard UX is great for both developers and non-developers. Being able to see javascript console alongside virtual "screen recordings" is a game changer for improving UX and finding bugs. What do you dislike about LogRocket? Lack of à la carte features / pricing levels. Don't get me wrong: it's incredibly valuable even with the pro plan, but it gets expensive for advanced features. Would be nice to have some other options for the advanced features ...

"So easy to integrate with our website"

What do you like best about LogRocket? It's easy to see how users are using the site without having to have them describe what they were doing or what they see. For each user, new or returning you are able to see what they see, what they clicked on, and if there was an error by looking at the errors and messages in the developer console. No longer need to decode cryptic emails to figure out what they were doing when they had an error or problem with doing something. What do you dislike ...

"LogRocket has been super helpful in helping with customer concerns! It has been a great resource."

What do you like best about LogRocket? The ability to watch in real-time and find out exactly how the customer is using our platform. Also really appreciate being able to see the location of where a customer is logging in from. What do you dislike about LogRocket? We reach our capacity frequently - so maybe arranging a billing system that would allow customers to bill their companies for over-usage (if the company chooses that method). Would also be helpful if we could see list views of ...

"Easy peezy lemon squeesy!"

What do you like best about LogRocket? This tool is lightweight and seemingly easy to implement! I love the objective insight it gives me into how users interact with my software. What do you dislike about LogRocket? During my tests, it doesn't always record the last event of a user. This could be because of the way we have implemented it, but there is one particular action that will navigate a user away from the page. I'm most interested in that, and it's difficult to rely on what's ...

"LogRocket is a great software for viewing previous client sessions of your product"

What do you like best about LogRocket? I work in customer success for a software startup. We use LogRocket so that we can record active sessions of people using our product. LR comes in handy when someone has a technical issue. We can go back and look at the session to see if it is a bug with our system or just a user error. This then allows us to work with the customer to be more successful with our product. I love how we can view the session at any speed that we need to. I can slow it ...

"LogRocket to the rescue"

What do you like best about LogRocket? LogRocket has saved us so much time and effort troubleshooting user issues and figuring out how to reproduce problems. With one particular bug, I can't count the number of hours spent by QA and development trying to replicate it. After we turned up LogRocket, the repro case became apparent in a matter of hours. Our QA is generally more efficient because they can attach LogRocket sessions to issues, and our development team can quickly see the ...

"View sessions and monitor your web applications"

What do you like best about LogRocket? How simple LogRocket makes it to view user sessions and find emerging UX patterns within applications What do you dislike about LogRocket? Some useful analytics are only available at higher subscription tiers Recommendations to others considering LogRocket: Invest in creating useful search queries and reviewing them with your teammates. What problems is LogRocket solving and how is that benefiting you? When a user reports an issue (or even before they ...

"Great for replicating bugs and analyzing user behavior on our site."

What do you like best about LogRocket? LogRocket has a generous free tier and makes it really easy to review our user interactions. Our product team loves it since they can analyze where users are getting stuck on our site and where we need to improve our platform. What do you dislike about LogRocket? It would be nice to be able to delete some logs (I haven't figured out how to do that yet) and the sorting/filtering features could be a little more intuitive. What problems is LogRocket ...