9.3
SpotScore
LiveHelpNow Reviews in September 2026: User Ratings, Pros & Cons
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LiveHelpNow Reviews & Ratings
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Spotsaas Editor’s POV
LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more
LiveHelpNow pros and cons
Outstanding customer service with quick issue resolution and great support staff.
User-friendly and easy to navigate, making it simple for users.
Limited customizations and features, making it challenging for newcomers without proper support.
Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.
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Showing 81-90 out of 168
AU
Anonymous User
03/13/18
"Solid system for Live Chat"
What do you like best about LiveHelpNow? Doesn't crash or lag. I know when someone has sent a message and can respond quickly. What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"Convivial and nice interface but lacks flexibility for larger companies"
What do you like best about LiveHelpNow? The interface is easy to navigate and to configure. If you need help, the LiveHelpNow team is absolutely fantastic and will help you with any aspect, from configuration to billing.
AU
Anonymous User
03/13/18
"LiveHelpNow has everything we need"
What do you like best about LiveHelpNow? I like the way it allows you to form and save your own responses that can be used for common questions whenever needed.
BB
Brent B
03/13/18
"An asset to the company"
What do you like best about LiveHelpNow? Beyond the immediate chat capabilities, I like the analytics about website visits What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"pretty good overall"
What do you like best about LiveHelpNow? easy to implement, support is easy to access, fast, and helpful What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"Great service for chat"
What do you like best about LiveHelpNow? chat is great. I would like to have spanish support. What do you dislike about LiveHelpNow?
AY
Aarati Y
03/13/18
"Excellent tool to monitor the marketing campaign"
What do you like best about LiveHelpNow? The best thing is that you can see live visitors and pages they are interested and where the visitors come from. You can approach the visitor and offer them invitation window. You can see the country they are from and IP addresses.
AU
Anonymous User
03/13/18
"Great value for money, great feature set, and a rare caring and responsive technology provider!"
What do you like best about LiveHelpNow? Feature set is comparable to industry leading and more expensive options. Vendor genuinely listens, cares and their road map is ready to adapt to reasonable client needs.
LM
Lori M
03/13/18
"LiveHelpNow is easy to use and convenient."
What do you like best about LiveHelpNow? Easy to use. Spell check. Speedy. Great customer feedback. What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"Complete platform"
What do you like best about LiveHelpNow? API for customized integration. Comprehensive reports and analytics What do you dislike about LiveHelpNow?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].