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9.3

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow Reviews in June 2026: User Ratings, Pros & Cons

Elevate your customer service with LiveHelpNow.

4.3

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LiveHelpNow Reviews & Ratings

4.3

Very Good

Based on 186 ratings & 168 reviews

Rating Distribution

Excellent

(97)

Very Good

(53)

Good

(13)

Poor

(2)

Terible

(3)

Spotsaas Editor’s POV

LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more

LiveHelpNow pros and cons

  • Outstanding customer service with quick issue resolution and great support staff.

  • User-friendly and easy to navigate, making it simple for users.

  • Limited customizations and features, making it challenging for newcomers without proper support.

  • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

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Showing 91-100 out of 168

SS

Scott S

03/13/18

4.5 out of 5

"Good functionality, great customer service"

What do you like best about LiveHelpNow? The customer service and general ease of use What do you dislike about LiveHelpNow?

AW

Alan W

03/13/18

5 out of 5

"great chat system"

What do you like best about LiveHelpNow? The code is easy to install and the chat system is easy to use. What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

5 out of 5

"UAV specialist "

What do you like best about LiveHelpNow? Integration with hubspot is a great feature for us. What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

5 out of 5

"LiveHelp Now has the most features and best price of the programs we've used"

What do you like best about LiveHelpNow? We've used a few different chat programs before, and Live Help Now offered the most features for a a lot less money compared to those other chat programs.

AU

Anonymous User

03/13/18

5 out of 5

"Helpful and prompt support"

What do you like best about LiveHelpNow? The consistency of support team members is outstanding to the point that months after I've experienced LiveHelpNow's customer support, I compare that of others to LHN and hope when I seek support elsewhere as a customer that I would receive a similar degree of quality and responsiveness.

AU

Anonymous User

03/13/18

5 out of 5

"Works for the business"

What do you like best about LiveHelpNow? Assists in responding to customer questions. What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

4.5 out of 5

"Great service for our company! Customers love using it!"

What do you like best about LiveHelpNow? We like that it's a quick way to service our customers when they have quick questions about part numbers, installation, or need links to download documents and literature. We also liked the canned responses option for commonly asked questions.

TR

Timmi R

03/13/18

4.5 out of 5

"Live Chat Software that works!"

What do you like best about LiveHelpNow? I like that I can see where people found our landing page (what search engine) and see the pages they go to. I can also see what country, Region and City they are from

SD

Steven D

03/13/18

4.5 out of 5

"Great Service"

What do you like best about LiveHelpNow? Great for connecting with customers! You can give them quick info with out phone calls. What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

4.5 out of 5

"Great service and an invaluable tool for our ecommerce site."

What do you like best about LiveHelpNow? Visitor tracking and analytics are very helpful. What do you dislike about LiveHelpNow?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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