9.3
Spot Score
LiveHelpNow Reviews in June 2026: User Ratings, Pros & Cons
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LiveHelpNow Reviews & Ratings
Spotsaas Editor’s POV
LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more
LiveHelpNow pros and cons
Outstanding customer service with quick issue resolution and great support staff.
User-friendly and easy to navigate, making it simple for users.
Limited customizations and features, making it challenging for newcomers without proper support.
Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.
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Showing 71-80 out of 168
AU
Anonymous User
03/16/18
"Customer Experience Leader"
What do you like best about LiveHelpNow? I like the Chat ticket portal, which serves in place of email. What do you dislike about LiveHelpNow?
BC
Brian C
03/16/18
"LiveHelpNow!"
What do you like best about LiveHelpNow? The product is highly customizable and versatile for the nature of our business What do you dislike about LiveHelpNow?
CL
Chris L
03/15/18
"Works well, room for improvement"
What do you like best about LiveHelpNow? We've been using LiveHelpNow for over 5 years, what we like the most is that it is well integrated into our site and is a major assist in helping visitors convert.
AU
Anonymous User
03/14/18
"The product works very well for our needs."
What do you like best about LiveHelpNow? I really like the option for "Login/Online on Startup" and love the notification features. What do you dislike about LiveHelpNow?
TS
Tim S
03/14/18
"LiveHelpNow helps me to help clients. "
What do you like best about LiveHelpNow? I like that I can filter out to only chatters and browsers. What do you dislike about LiveHelpNow?
RL
Ronnie L
03/13/18
"I love using LiveHelpNow chat software cause I did not have any issues when I used it."
What do you like best about LiveHelpNow? The software is very user friendly. Just one look at it and you will surely know that it is very easy to use and all the information that you need is there.
AU
Anonymous User
03/13/18
"Live Help Now Review"
What do you like best about LiveHelpNow? Easy of use and features are very good for the price. What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"Good product but a little outdated"
What do you like best about LiveHelpNow? The support team is pretty responsive and helpful. What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"Livehelp is useful"
What do you like best about LiveHelpNow? The template responses. And I lie being able to respond to customers on demand. I think this can save or close a deal. What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"Good for the price "
What do you like best about LiveHelpNow? The pricing is good and they do offer a non-profit discount which is great. However, the operator dashboard is very dated and sometimes it sends alerts and sometimes it doesn't.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].