9.3
Spot Score
LiveHelpNow Reviews in June 2026: User Ratings, Pros & Cons
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LiveHelpNow Reviews & Ratings
Spotsaas Editor’s POV
LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more
LiveHelpNow pros and cons
Outstanding customer service with quick issue resolution and great support staff.
User-friendly and easy to navigate, making it simple for users.
Limited customizations and features, making it challenging for newcomers without proper support.
Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.
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Showing 61-70 out of 168
JZ
Johny Z
03/23/18
"Simple, effective, secure and affordable"
What do you like best about LiveHelpNow? Multitasking ability. responding to live chat, email, facebook, twitter and sms all at the same time What do you dislike about LiveHelpNow?
MR
Maria R
03/23/18
"Dental practice chain"
What do you like best about LiveHelpNow? HIPAA compliance was the biggest thing for us which LiveHelpNow is certified in. No other chat software is. Ability for our patients to text for support is also unmatched. Our patients absolutely love it. Facebook messenger integration and ability to send funny animated gifs is a cherry on the cake.
JH
Jasper H
03/22/18
"Integrated into website smoothly and easily."
What do you like best about LiveHelpNow? The thought put into website integration. You don't have to install a standalone application as an operator. What do you dislike about LiveHelpNow?
JD
Jacob D
03/21/18
"Decent Software, fine service."
What do you like best about LiveHelpNow? Ease of multiple storefronts. Was able to implement it on our website a lot. What do you dislike about LiveHelpNow?
AA
Angela A
03/21/18
"Live Chat has really helped us grow"
What do you like best about LiveHelpNow? There are many aspects to the live chat that I enjoy, but I would have to say that I do like that you can customize the chat to show your picture, and send canned messages to the customers. I also enjoy being able to see where we stand as far as how well we are doing on a scale from day to day.
AU
Anonymous User
03/21/18
"Feature rich with very responsive support."
What do you like best about LiveHelpNow? Our company has been using LiveHelpNow for almost a year now with very little issues. Even when there were issues, their team was very responsive and solved our issues in a timely manner. The on boarding process was easy and their support team was very helpful in making sure we had everything setup to our unique needs in dealing with patient privacy compliance and our other needs. They also have an extensive analytics tool that gives us tons of ...
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AU
Anonymous User
03/20/18
"The functionality is good for every day use but I do wish it could be quicker when responding. "
What do you like best about LiveHelpNow? I really like the notification set up with the ding as well as a pop-up on my computer screen. I think it's helpful to see when the visitor is typing so we don't end the conversation early.
AU
Anonymous User
03/20/18
"Great site"
What do you like best about LiveHelpNow? I like the system and its functionality. We are able to resolve issues quickly to our clients., What do you dislike about LiveHelpNow?
AU
Anonymous User
03/19/18
"Great Service"
What do you like best about LiveHelpNow? Easy to set up and works very well. I love the fact that is is also available on my mobile devices. What do you dislike about LiveHelpNow?
AH
Aimee H
03/16/18
"Great service"
What do you like best about LiveHelpNow? easy to use and lots of features, language options are awesome, What do you dislike about LiveHelpNow?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].