9.3
SpotScore
LiveHelpNow Reviews in September 2026: User Ratings, Pros & Cons
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LiveHelpNow Reviews & Ratings
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Spotsaas Editor’s POV
LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more
LiveHelpNow pros and cons
Outstanding customer service with quick issue resolution and great support staff.
User-friendly and easy to navigate, making it simple for users.
Limited customizations and features, making it challenging for newcomers without proper support.
Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.
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Showing 121-130 out of 168
DE
David E
03/12/18
"LiveHelp is easy to setup, utilize, and communicate with customers"
What do you like best about LiveHelpNow? Easy to set up. Once download and configured agents were able to utilize and communicate with live customers. Customers have enjoyed working with live representatives and not having to use the phone.
AU
Anonymous User
03/12/18
"Live help has been a useful and important part of our business."
What do you like best about LiveHelpNow? Customers can reach out to my company 24/7. We do a lot of international business and Live help is a big help with international clients.
AU
Anonymous User
03/12/18
"Easy to use chat system for our company and our customers"
What do you like best about LiveHelpNow? I like the operator and admin panel. I keep the live visitors up on my screen at all times to see what's happening on our site.
AU
Anonymous User
03/12/18
"very positive, few service interuptions, easy to use"
What do you like best about LiveHelpNow? knowing in real-time what is happening on our site What do you dislike about LiveHelpNow?
BF
Bryan F
03/12/18
"Great Chat Software"
What do you like best about LiveHelpNow? I appreciate the ease of use and convenient pop up messages alerting of new incoming chat requests. It is also interesting to see the frequency of visitors coming and going from our website.
AU
Anonymous User
03/12/18
"Be available for instant answers!"
What do you like best about LiveHelpNow? LiveHelpNow is quick, clean and easy to use. Our clients like the fact that we're right there, willing to answer their questions or help them figure out how to do something.
AU
Anonymous User
03/12/18
"Easiest chat tool available"
What do you like best about LiveHelpNow? The implementation and ease of use for the application is tops. Very user friendly What do you dislike about LiveHelpNow?
AU
Anonymous User
02/02/18
" My time using Zaza chat"
What do you like best about LiveHelpNow? Their one chatter subscription is extremely affordable ($25 for one chatter when I had it) I actually used this for my own small business while it was a need when traffic to my website slowed down I canceled it only because it wasn’t being used but when I had heavy traffic on my website it cut down my need to reply to emails or return phone calls.
AU
Anonymous User
01/24/18
"Decent program, extremely simple"
What do you like best about LiveHelpNow? Extremely simple layout. Very easy to manuever What do you dislike about LiveHelpNow?
AU
Anonymous User
01/12/18
"Capable Tool for Live Chat"
What do you like best about LiveHelpNow? LiveHelpNow provides a solid platform for handling live chat on our website, which allows for multiple unique chat windows, missed chat management and auto-log off users. Excellent support.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].