9.3
Spot Score
LiveHelpNow Reviews in June 2026: User Ratings, Pros & Cons
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LiveHelpNow Reviews & Ratings
Spotsaas Editor’s POV
LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more
LiveHelpNow pros and cons
Outstanding customer service with quick issue resolution and great support staff.
User-friendly and easy to navigate, making it simple for users.
Limited customizations and features, making it challenging for newcomers without proper support.
Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.
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Showing 131-140 out of 168
AU
Anonymous User
01/12/18
"Fully featured live chat with standard reporting"
What do you like best about LiveHelpNow? I like the ease of setting up operators, pictures, banners, and surveys. What do you dislike about LiveHelpNow?
LC
Lea C
01/09/18
"Assisting assistant"
What do you like best about LiveHelpNow? The phone support products provided by LiveHelpNow are helpful. You can keep track of your business see how you may be understaffed during peak hours. You can also manage your agents with the avaialable features. See how long an team member spends with a customer, the specific content of each chat, and the number of chats.
AC
Antonia C
12/31/17
"Performed as expected."
What do you like best about LiveHelpNow? My company switched over from Lync. I will say that there were less crashes. What do you dislike about LiveHelpNow?
AU
Anonymous User
12/27/17
"Helpful but not the best"
What do you like best about LiveHelpNow? Being able to chat online, it makes things easier What do you dislike about LiveHelpNow?
AU
Anonymous User
12/21/17
"Always ask for help"
What do you like best about LiveHelpNow? Being able to troubleshoot as a team instead of always having to rely on help desk What do you dislike about LiveHelpNow?
AU
Anonymous User
12/20/17
"Live help experience"
What do you like best about LiveHelpNow? live hell is an easy way of communication for customers and customer service alike. What do you dislike about LiveHelpNow?
AU
Anonymous User
12/08/17
"Best customer support chat tool"
What do you like best about LiveHelpNow? Very intuitive and responsive. Customers like it a lot since it has a great user interface What do you dislike about LiveHelpNow?
AU
Anonymous User
12/07/17
"Helpful and convienient"
What do you like best about LiveHelpNow? The instant responses where I could get solutions immediately . I like how everything was a click away and able to be resolved. I appreciated the fact that there was an actual human on the other end with the same expertise level as I would expect an expert to receive answers from.
AU
Anonymous User
12/05/17
"LiveHelpNow review "
What do you like best about LiveHelpNow? LiveHelpNow is a great tool that allows you quick, easy access to assistance and learning how to do new tasks What do you dislike about LiveHelpNow?
AU
Anonymous User
10/30/17
"When I could not navigate or figure out the issue "
What do you like best about LiveHelpNow? That its there when you need it no matter the time or day What do you dislike about LiveHelpNow?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].