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9.3

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow Reviews in June 2026: User Ratings, Pros & Cons

Elevate your customer service with LiveHelpNow.

4.3

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LiveHelpNow Reviews & Ratings

4.3

Very Good

Based on 186 ratings & 168 reviews

Rating Distribution

Excellent

(97)

Very Good

(53)

Good

(13)

Poor

(2)

Terible

(3)

Spotsaas Editor’s POV

LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more

LiveHelpNow pros and cons

  • Outstanding customer service with quick issue resolution and great support staff.

  • User-friendly and easy to navigate, making it simple for users.

  • Limited customizations and features, making it challenging for newcomers without proper support.

  • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

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Showing 101-110 out of 168

AU

Anonymous User

03/13/18

4.5 out of 5

"Solid product, great service, low price"

What do you like best about LiveHelpNow? This was extremely easy to get going in our business. I have no background and was able to get it up and running. What do you dislike about LiveHelpNow?

SH

Sam H

03/13/18

4.5 out of 5

"Great user interface to for interacting with clients. "

What do you like best about LiveHelpNow? Simplicity of use and ability to customize notifications. What do you dislike about LiveHelpNow?

JJ

Josephine J

03/13/18

5 out of 5

"Quick and efficient"

What do you like best about LiveHelpNow? My customers are able to chat with us at their convenience What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

5 out of 5

"Great service"

What do you like best about LiveHelpNow? I love that I can chat in and get help whenever I need it. What do you dislike about LiveHelpNow?

JM

Julie M

03/13/18

4.5 out of 5

"President "

What do you like best about LiveHelpNow? Ability to answer customers question anytime from anywhere. Mobile feature has been great. Also love the ability to go back to archived chats.

DG

Daniel G

03/13/18

5 out of 5

"Amazing technology and exceptional customer service"

What do you like best about LiveHelpNow? I purchased LiveHelpNow for two companies and always been very happy with the product. Its super easy to install, has a wide range of integration options and is both powerful and intuitive to operate as a user.

AU

Anonymous User

03/13/18

4.5 out of 5

"Excellent chat system"

What do you like best about LiveHelpNow? I love the reporting section. The analytics helps us to track all visitors and chats. What do you dislike about LiveHelpNow?

JG

Joshua G

03/13/18

5 out of 5

"Rapidly Improving Chat Platform"

What do you like best about LiveHelpNow? LiveHelpNow are quick to take onboard constructive criticism and release changes and updates that address and resolve issues encountered with their platform.

HL

Hillary L

03/13/18

5 out of 5

"Easy to use, great for people on the go! "

What do you like best about LiveHelpNow? I love that I can access chat from anywhere even on my phone. Potential customers often have questions when browsing a site, and I love how easy it is to use LiveHelpNow to answer questions quickly and convert website visitors to actual customers!

AU

Anonymous User

03/12/18

5 out of 5

"We Love Livehelpnow"

What do you like best about LiveHelpNow? The ease of use and setting up. It has been a great solution for our companies. What do you dislike about LiveHelpNow?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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