LiveChat Reviews in June 2026: User Ratings, Pros & Cons

Solid chat solution

I had a good experience with them - setup and configuration was easy and quick, LiveChat looks good on my website and customers are happy they can contact us immediately. Their support is good too.

"Thank you very much, helped a lot in growing my online sales, so sign."

What do you like best about LiveChat? I charm this application, very very useful as you can keep track of users who enter your site, gives great confidence that customers receive a message at the time they need to support or assist in the procurement process, without doubt is the best application market market market What do you dislike about LiveChat? Messages faster because it is very slow, sometimes I lose clients that are disconnected Another thing is that it is not so easy to add to my ...

"Great, increased my business."

What do you like best about LiveChat? Ease of use and ability to reach my customers. What do you dislike about LiveChat? i wish I could customize my live chat page. What problems is LiveChat solving and how is that benefiting you? Able to reach more customers.

" improvements"

What do you like best about LiveChat? Communication power contact be effectively and accurately. What do you dislike about LiveChat? Sometimes it takes a while to answer and complicated. Recommendations to others considering LiveChat: To use all the tools offered. What problems is LiveChat solving and how is that benefiting you? Problems when buying page has the facility for you to solve them as soon as possible.

"Useful"

What do you like best about LiveChat? is a easy way to resolve customer questions? What do you dislike about LiveChat? no Personalization limits the design integration Recommendations to others considering LiveChat: - What problems is LiveChat solving and how is that benefiting you? costumers trust

"I think it a beautiful product."

What do you like best about LiveChat? The perfect tool for productivity and communication What do you dislike about LiveChat? I do not dislike something , but I would love to connect in phone calls Recommendations to others considering LiveChat: I will recommend the product for the most important task in a business , " communication" What problems is LiveChat solving and how is that benefiting you? I am solving communication with new customers

"LiveChat has been a great software and a feature our clients use quite often. "

What do you like best about LiveChat? Simple, easy to use, options linking to salesforce/email, supervise chats, whispers and more are pretty much everything you would want for a software like this What do you dislike about LiveChat? Not much, there is a pop up showing new people are in the queue which is great for knowing someone is in LiveChat and needs helps, but sometimes it lingers even when the person has left until I click on it. Very minor thing that's not a big deal at all. What ...

"Very usefull"

What do you like best about LiveChat? I like a lot cuz is too fast and thats resolve all my problems What do you dislike about LiveChat? That sometime have troubles to refresh all the sistem What problems is LiveChat solving and how is that benefiting you? To answer all the questions my customers has it

"Good product"

What do you like best about LiveChat? I like the ability to interact with any user online and also to transfer them to the proper agent if they need additional assistance. What do you dislike about LiveChat? Not sure how it randomly selects who to send a chat to but often it seems like it is not evenly distributed. What problems is LiveChat solving and how is that benefiting you? Helping customers in real time and keeping a sale before they leave the website.

"Una excelente herramienta"

What do you like best about LiveChat? Tod al información que ponen a la mano, ubicación, monto de compra, datos personales, entre otras cosas. What do you dislike about LiveChat? Las imagenes que adjunto tienen un peso muy grande en comparación a lo de que en verdad son, por lo que mis clientes tardan en abrirlo. Como también, sería bueno que se pudiera adjuntar alguna imagen y al mismo tiempo texto. Recommendations to others considering LiveChat: La mejor herramienta para mantener una ...