LiveChat Reviews in June 2026: User Ratings, Pros & Cons

"Instant assistance"

What do you like best about LiveChat? Easy to use and navigate through, while broadening communication to stay open and current. It provides instant feedback and provides assistance for more than one person at a time. What do you dislike about LiveChat? It doesn't seem to work well on mobile platforms. What problems is LiveChat solving and how is that benefiting you? Quality of support can be easily reviewed.

"Great way to keep my customers informed."

What do you like best about LiveChat? the ease of use of the product. message just pops up, and i am ready to answer. What do you dislike about LiveChat? Sometimes the program logs me out automatically. What problems is LiveChat solving and how is that benefiting you? We are able to provide out customers with real time answers of their questions. without this program, our customers would have to send emails and wait for answers.

"Just started using, but it seems to be a great tool!"

What do you like best about LiveChat? I like the fact that I can see where my leads are coming from. This will help when figuring out what advertising options are the best for us. What do you dislike about LiveChat? I am still working on how to approach a lead that has been to our website, when they didnt fill out a form. This is not an issue with Leadfeeder but more for me getting used to having all of this information at my finger tips. What problems is LiveChat solving and how is that ...

"Nice application "

What do you like best about LiveChat? It is very easy to use. You don't need to be an IT professional to be able to use it. And their support team is very helpful if you have questions. What do you dislike about LiveChat? So far, everything is very good with this software. Recommendations to others considering LiveChat: Highly recommended to other people with the need. What problems is LiveChat solving and how is that benefiting you? We use it to communicate with customers.

"Simple service to engage with potential clients"

What do you like best about LiveChat? This service is simple and inexpensive and easy to train. What do you dislike about LiveChat? Since this service is so simplified, it has many limitations. What problems is LiveChat solving and how is that benefiting you? We can now be available 24/7 to our customers via the internet thank to LiveChat

"Live Chat is a wondeful resource"

What do you like best about LiveChat? Provides a fantastic user experience due to its polished interfaces and features. What do you dislike about LiveChat? The information could be a bit more detailed. There is also no nice way of hiding the chat window. What problems is LiveChat solving and how is that benefiting you? Quick communication. This has enhanced our ability to quickly get a note to someone.

"Live Chat is a wondeful resource"

What do you like best about LiveChat? Provides a fantastic user experience due to its polished interfaces and features. What do you dislike about LiveChat? The information could be a bit more detailed. There is also no nice way of hiding the chat window. What problems is LiveChat solving and how is that benefiting you? Quick communication. This has enhanced our ability to quickly get a note to someone.

"Assistance in all one step "

What do you like best about LiveChat? I like this feature it allows you to provide help while not even Being In the presence of anyone. It’s a one stop shop What do you dislike about LiveChat? I haven’t found anything in particular that I do not like about this feature What problems is LiveChat solving and how is that benefiting you? Usually questions that are unable to be answered or unable to locate from their computer

"Solid chat option"

What do you like best about LiveChat? Livechat is really straightforward. It only took me a day to train on it. What do you dislike about LiveChat? The interface of this program was a little bit boring. Recommendations to others considering LiveChat: This is a very straightforward and easy to use program. What problems is LiveChat solving and how is that benefiting you? Sometimes it is easier to talk to our customers back and forth. Livechat allows us to have multiple chats going at one time.

"LiveChat is the best way to connect with customers fast."

What do you like best about LiveChat? The interface is easy to use and the platform is solid. It doesn't glitch or breakdown and technical support is just a chat away. What do you dislike about LiveChat? Up until recently the only to dislike about LiveChat was that they didn't have a bot platform. However, with the recent (as in days ago) launch of BotEngine, that problem is solved. Recommendations to others considering LiveChat: I highly recommend LiveChat. They are industry standard in ...