LiveChat Reviews in June 2026: User Ratings, Pros & Cons

"Accurate but sometimes slow"

What do you like best about LiveChat? I love the user friendly capabilities of this chat service. What do you dislike about LiveChat? Sometimes it can be slow to upload the message or send a response. What problems is LiveChat solving and how is that benefiting you? Accuracy and ability to notate conversation with clients.

"Not perfect but good tool"

What do you like best about LiveChat? That it is not difficult to use, and does exactly what one would expect: connect one with customer service with ease and convenience What do you dislike about LiveChat? Personal experience is overall positive with a few negatives here and there such as dropped chats. also can be considered less personal. What problems is LiveChat solving and how is that benefiting you? Connecting customer service to customer in search of help.

"easy for customers to use"

What do you like best about LiveChat? This software is easy to use, and for our customers it always loads fast and connecting is easy. It is compatible with multiple versions of windows What do you dislike about LiveChat? there is nothing I dislike, the program works like we need it too, which is live chat. What problems is LiveChat solving and how is that benefiting you? immediately get in touch with customers that need help and solve their needs

"Very convenient"

What do you like best about LiveChat? Provide custome easy and direct access to help and quick to manage by our collaborators What do you dislike about LiveChat? maybe would like more feature to customize fonts ect Recommendations to others considering LiveChat: more customization option What problems is LiveChat solving and how is that benefiting you? To decrease customer effort to get the service and help

"LiveChat use"

What do you like best about LiveChat? I like that I am able to get the assistance I need pretty quickly without waiting on hold on the phone. This allows me the ability to continue working instead of being stuck near the phone What do you dislike about LiveChat? sometimes it does not connect properly or you get kicked off partway through a conversation with a rep. What problems is LiveChat solving and how is that benefiting you? this is really a great way to get clients' questions/issues ...

"Live Chat Success!"

What do you like best about LiveChat? Live Chat has dramatically increased our interaction with leads as well as current customers. What do you dislike about LiveChat? We experienced a little difficulty with the setup, but once we got through that everything has been working great! Recommendations to others considering LiveChat: Great tool to connect with potential customers. Live chat has boosted our number of leads. What problems is LiveChat solving and how is that benefiting you? Live ...

"Nice and very pleasant design"

What do you like best about LiveChat? I like the color or the brand. Its calm and in the same time you can understand what service they bring. the customer service is wonderful. I like how fast they can help me with any task. What do you dislike about LiveChat? I dont like that we need to pay the same amount of money even after we used it more than a year and a half. Some discount will be more welcome. Recommendations to others considering LiveChat: if they have a budget to pay then i ...

"Livechat review"

What do you like best about LiveChat? Livechat made it easy for our renters to get questions answered without having to call and wait. What do you dislike about LiveChat? Livechat would be a little slow at times and glitchy. What problems is LiveChat solving and how is that benefiting you? Livechat gave our customers accessibility to have their questions or concerns addressed without wasting time on the phone.

"Livechat review"

What do you like best about LiveChat? Livechat made it easy for our renters to get questions answered without having to call and wait. What do you dislike about LiveChat? Livechat would be a little slow at times and glitchy. What problems is LiveChat solving and how is that benefiting you? Livechat gave our customers accessibility to have their questions or concerns addressed without wasting time on the phone.

"Livechat best site to get answers instantly"

What do you like best about LiveChat? I dont need to stress myself when i spot livechat in the site am browsing because you get intouch with the admin instantly and all your problems are solved What do you dislike about LiveChat? To be hold for long waiting for a reply is quite hectic Recommendations to others considering LiveChat: Live chats is quite awesome to get information or clarification for anything you need What problems is LiveChat solving and how is that benefiting you? When ...