9.8
Spot Score
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
Starts from $16/User/Month when Billed Yearly
LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective customer interactions and personalized engagements. The ticketing system is praised for facilitating collaboration among team members and tracking customer service trends ...Read more
Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.
Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.
Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.
Automation and asynchronous communication, user-friendly for small business owners.
Limited number of active accounts, hindering flexibility during certain periods of high volume.
Learning curve can be tricky, requiring time and effort to overcome.
Log in Required to View Reviews
Filter results
Sort by :
Showing 211-220 out of 791
AU
Anonymous User
05/08/19
"Software with ease of speech "
What do you like best about LiveChat? I love how simple the software is. Makes communication the easiest. And in today’s world communication is key. This software is key. What do you dislike about LiveChat? I dislike how it occasionally lags. Other than that it’s great. Recommendations to others considering LiveChat: None What problems is LiveChat solving and how is that benefiting you? When a customer calls in and needs to be transferred. I can easily use this app to see if the next person ...
Read more
AU
Anonymous User
05/07/19
"Best service to use"
What do you like best about LiveChat? The fact that there is actual help and someone who can answer questions right then and there What do you dislike about LiveChat? They take forever but sometimes it can be the internet’s speed What problems is LiveChat solving and how is that benefiting you? It helped a lot w
AU
Anonymous User
05/07/19
"Livechat "
What do you like best about LiveChat? I like that I can chat with people about the issues that I am having. What do you dislike about LiveChat? I dislike that the response time is not fast enough What problems is LiveChat solving and how is that benefiting you? it has helped me contact people that can help me out.
AU
Anonymous User
05/05/19
"Pros of livechat"
What do you like best about LiveChat? This application is best especially if you want to chat remotely because it is easy and simple to use. Its best on the online marketting business. What do you dislike about LiveChat? the application keeps on saying there is no internet conbection even when my internet is on which forces me to force close the app before i open it again. And sometimes it just stops functioning. Recommendations to others considering LiveChat: Its the best application to ...
Read more
AU
Anonymous User
05/05/19
"Pros of livechat"
What do you like best about LiveChat? This application is best especially if you want to chat remotely because it is easy and simple to use. Its best on the online marketting business. What do you dislike about LiveChat? the application keeps on saying there is no internet conbection even when my internet is on which forces me to force close the app before i open it again. And sometimes it just stops functioning. Recommendations to others considering LiveChat: Its the best application to ...
Read more
AU
Anonymous User
05/03/19
"Great way to communicate "
What do you like best about LiveChat? I like the way it makes it easy to get customer service quickly What do you dislike about LiveChat? I haven’t had any issues yet so I have no dislikes What problems is LiveChat solving and how is that benefiting you? It allows you to get help without placing a call
DA
Dolores A
04/30/19
""LiveChat Review""
What do you like best about LiveChat? LiveChat in fact is the best live talk programming,with a pleasant interface which makes the work faster and less difficult. It has an average ticket structure that is key to screen requests from our customers to offer help and address concerns. We're utilizing LiveChat together with ChatBot and the reconciliation is extremely incredible. There is a consistent exchange of guests from a bot to a specialist, and the ticket procedure catches any mentioned ...
Read more
DA
Dolores A
04/30/19
""LiveChat Review""
What do you like best about LiveChat? LiveChat in fact is the best live talk programming,with a pleasant interface which makes the work faster and less difficult. It has an average ticket structure that is key to screen requests from our customers to offer help and address concerns. We're utilizing LiveChat together with ChatBot and the reconciliation is extremely incredible. There is a consistent exchange of guests from a bot to a specialist, and the ticket procedure catches any mentioned ...
Read more
JA
Jeevan A
04/29/19
"Excellent live chat for business organizations"
What do you like best about LiveChat? Live chat is a premium Application used for Business organizations,IT increases customer relationship management between the customers and the company. Live chat has excellent video calling quality in which the company can contact the customers or the customers can contact the company. Live chat provides Help desk features for the company. Live chat is more likely to be used by the company's to provide better quality service to the customers. Live chat ...
Read more
JA
Jeevan A
04/29/19
"Excellent live chat for business organizations"
What do you like best about LiveChat? Live chat is a premium Application used for Business organizations,IT increases customer relationship management between the customers and the company. Live chat has excellent video calling quality in which the company can contact the customers or the customers can contact the company. Live chat provides Help desk features for the company. Live chat is more likely to be used by the company's to provide better quality service to the customers. Live chat ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
