LiveChat Reviews in June 2025: User Ratings, Pros & Cons

"Live chat "

What do you like best about LiveChat? Really quick and totally understanding. Always has knowledge about what your asking. Not a long wait. Never technical problems. What do you dislike about LiveChat? Nothing! That it’s not used my all companies Recommendations to others considering LiveChat: It’s amazing! What problems is LiveChat solving and how is that benefiting you? No problems. Find out Answers to all my questions before buying or ordering anything or just answers in general.

"The Platform that made your customer service the fastest and most effective."

What do you like best about LiveChat? I really like this program because it is really good, efficient and easy to use, it provides us with information to follow up on the requests of our clients. I love that it has two versions, because it gives me flexibility, since it is possible to manage it as much as with mobile devices, as well as desktop computers. In addition, it is easily integrated with another live chat program, which gives us a greater reach as a company. What do you dislike ...

"Easy Chat."

What do you like best about LiveChat? The application is Very nice because it’s convenient to the online marketing affiliation Helps me stay connected with customers on the go. I'd be awesome to access archived messages from the app tho It’s so Perfectly tweaked for our website. It helps to keep track of all visitors and allows a great way to interact directly via Web great for making sure you don't miss any chats when you have to leave your desk Very useful application for blog authors I ...

"Great chat tool that offers robust metrics and data"

What do you like best about LiveChat? Being able to see who is browsing the website, what lead them to the site, what page they are looking at What do you dislike about LiveChat? Script can run slowly at times. It takes awhile for chats to archive. What problems is LiveChat solving and how is that benefiting you? It's a natural and non-intrusive way to connect with your customers. The analytics that LiveChat offers have exceeded my expectations.

"Best bang for the buck"

What do you like best about LiveChat? Love the features and the price. Fits our needs exactly for a fraction of the cost vs. other similar software. What do you dislike about LiveChat? If they can include their chat bot feature into the normal pricing that would be great. What problems is LiveChat solving and how is that benefiting you? Engaging with visitors to our website as soon as their on is a great benefit for our overall marketing and sales strategy.

"Great tool to Communicate"

What do you like best about LiveChat? I enjoy seeing where the customer is and what they are looking for! It so easy to communicate. What do you dislike about LiveChat? Nothing to dislike. It works like it should. What problems is LiveChat solving and how is that benefiting you? particulars on shipping and deliveries.

"LiveChat is perfect for closing online sales."

What do you like best about LiveChat? I love LiveChate because it is perfect to place it on websites, especially those with a landing page, since it serves as a query for the small questions that a person may have in those little seconds of whether or not they subscribe to your services. It serves to make sales if what you are offering a product because you can answer all your concerns and objections in real time, you can also prepare automatic response messages and make offer an immediate ...

"Pretty good but nothing to write home about"

What do you like best about LiveChat? It's super helpful that it integrates with Hubspot so easily. Possibly my favourite thing is the GPS - it shows me exactly where someone is writing from, which better helps me gauge their situation and therefore how to help them. It also shows me during a conversation how they have interacted with our website and if they're already a contact in Hubspot or not. What do you dislike about LiveChat? I'm not sure how much the ability for users to 'rate' ...

"Skype sevices"

What do you like best about LiveChat? Able to contact anyone at any time. Love the clarity of calls. Use for my android as well What do you dislike about LiveChat? The program so far is great no concerns of dislikes Recommendations to others considering LiveChat: Great product, easy to use and problem solve What problems is LiveChat solving and how is that benefiting you? Being able to work from home and see actual screen information to help individuals out

Fast and easy

This is a perfect software for facilitating comunication with the customer. It is easy to use and compatible with other softwares. Very useful. The only downside I can think of is that I think the design could be updated.