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9.8

Spot Score

LiveAgent - Help Desk Software

LiveAgent Reviews in June 2026: User Ratings, Pros & Cons

Connect with your customers on all channels.

4.7

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LiveAgent Reviews & Ratings

4.7

Excellent

Based on 1542 ratings & 870 reviews

Rating Distribution

Excellent

(682)

Very Good

(173)

Good

(13)

Poor

(1)

Terible

(1)

Spotsaas Editor’s POV

LiveAgent offers a versatile support solution with its multi-channel capabilities, making it suitable for businesses of all sizes. Its integration with various tools enhances its functionality, but new users might find the interface complex initially.Read more

LiveAgent pros and cons

  • Comprehensive multi-channel support

  • Mobile-enabled for on-the-go access

  • Integrates with popular tools

  • User-friendly interface

  • Can be overwhelming for new users

  • Pricing may be high for small teams

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Showing 621-630 out of 870

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Anonymous

02/04/19

5 out of 5

LiveAgent, the best one

What do you like best? LiveAgent enables me to speak with clients, I truly like having the capacity to perceive what they're composing as they're composing it, that is entirely wonderful! What do you dislike? LiveAgent doesn't enable me to follow talk volume helpfully, I'd love the capacity to pull up increasingly unique and top to bottom reports on visit volume over different lines Recommendations to others considering the product I recomment for sure LiveAgent. What business problems ...

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Anonymous

02/04/19

5 out of 5

Pleasant application and sensibly valued

What do you like best? The straightforwardness to utilize it and its not entangled What do you dislike? Could be somewhat higher tech outwardly when utilizing the application Recommendations to others considering the product There is nothing that I dont like. What business problems are you solving with the product? What benefits have you realized? Customer service

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Anonymous

02/04/19

5 out of 5

It's been incredibly useful for our clients

What do you like best? Capacity to help clients without them calling, seeing what page the clients are on Geolocation. What do you dislike? Wish there was more customization or approaches to tweak it for various sites utilizing a similar client bolster group. Recommendations to others considering the product I Worked with this Chat System a lot of time, can recommend you 100% you won't regret. What business problems are you solving with the product? What benefits have you realized? ...

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Anonymous

02/04/19

5 out of 5

Fast and Responsive

What do you like best? Clients love this elective method to speak with our business group! We get individuals we know just as new prospects connected with utilizing this soft. What do you dislike? A few clients don't care for the spring up window. Recommendations to others considering the product Simple to execute and utilize. What business problems are you solving with the product? What benefits have you realized? Clients and prospects are in a rush and need answers quick.

A

Anonymous

02/04/19

5 out of 5

Simple and Functional

What do you like best? I like that the product is easy to use and not very perplexing so one can undoubtedly get things settled in an opportune manner What do you dislike? I can't generally say that there is whatever I detest about this product program as of now. Recommendations to others considering the product I think whether you are searching for a simple to utilize and useful program that can encourage the two representatives and client immediately, at that point this is certainly ...

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A

Anonymous

02/04/19

4.5 out of 5

Good all in one support portal.

What do you like best? LiveAgent includes all the inportant tools into the single app. We are using multiple channels to provide a support to our cusomers like Facebook, Twitter, Emails, Live Chat, etc. and it's pretty easy to control everything from a single dashboard. Also the support team behind the LiveAgent is pretty helpful with any questions or problems we run into. What do you dislike? They can give a better live chat support with bots and autoresponders. At the moment the ...

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A

Anonymous

02/04/19

5 out of 5

Extraordinary way to connect with people

What do you like best? Clients appreciate utilizing it and think that its simple to determine their issues through LiveAgent. What do you dislike? Nothing to don't like. Everything is Extraordinary What business problems are you solving with the product? What benefits have you realized? We are explaining client request. We have a great deal of clients connecting with us by LiveAgent that I accept would not generally get in touch with us.

A

Anonymous

02/04/19

5 out of 5

Incredible software to take care of customers

What do you like best? Very easy to use instrument, I can effectively can converse with my prospects and qualify leads simply utilizing canned reactions. What do you dislike? I dislike that sometimes its lag, but nothing to worry about. What business problems are you solving with the product? What benefits have you realized? The changes in my Landing Pages has been incresed substantially generating significantly more leads and deals.

A

Anonymous

02/04/19

5 out of 5

LiveAgent Review

What do you like best? I like how easy to use it is and how convenient. Also, the 24/7 service if I need assistance or help. What do you dislike? Maybe if you can add more chat settings to be a bit easier on the user. What business problems are you solving with the product? What benefits have you realized? Being able to assist clients any time anywhere.

A

Anonymous

02/04/19

5 out of 5

Fantastic talk instrument that works consistently between gadgets

What do you like best? Canned reaction flexibilty, and between gadget task What do you dislike? Not having the capacity to drive a vistior to reconnect with a shut talk What business problems are you solving with the product? What benefits have you realized? I use it to explain extraordinary offers, and it works great for this

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].