LiveAgent Reviews in June 2026: User Ratings, Pros & Cons

IT solutions

What do you like best? We utilize this tool when needing to connect with IT who are in a different location. Allows use to receive the help we need in a short amount of time. What do you dislike? There is nothing that I dislike about Live Chat. What business problems are you solving with the product? What benefits have you realized? Various help desk issues since the majority of our IT specialists are thousands of miles away.

Amazing LiveAgent platform

What do you like best? LiveAgent offers an extraordinary chance to include an individual touch into correspondence with a client. Every one of our clients are basically inspired by the administration that we give by means of LiveAgent. What do you dislike? There is no anything to grumble about as of now. Recommendations to others considering the product I recommend LiveAgent. Trust me, you won't regret. What business problems are you solving with the product? What benefits have you ...

Basic Communication

What do you like best? It's configuration is set-up like imessages. I additionally appreciate having the capacity to screen where clients are and to what extent they have been on the page so as to check in the event that I should connect with them for help. What do you dislike? No real way to catch visitor information to change over into a lead. Recommendations to others considering the product Simple mix to site stage for friendliness industry clients. What business problems are you ...

Great for customer service!

What do you like best? You can use this as a software for customer service. Help desk/Questions. Sends customers straight to a representative. Very easy and affordable What do you dislike? Haven't gotten any complaints about this software. Very easy to get used to Recommendations to others considering the product By far the best for customer service! You don't want to miss out! What business problems are you solving with the product? What benefits have you realized? Having great ...

Good experience with LiveAgent

What do you like best? Clients like having the capacity to find solutions rapidly. It is a component I use regularly on different sites too, so I realized it'd be an ideal expansion to my business. Having the capacity to converse with more than one client on the double is likewise an extraordinary component. What do you dislike? Can be glitchy once in a while, truly very little to disdain. Individuals don't utilize it as much as we might want, despite the fact that we can answer numerous ...

Numerous helpdesk suppliers, LiveAgent is on top

What do you like best? I cherish the effortlessness of this stage. Straightforward, satisfying to the eyes and completes work phenomenal site guest investigation. What do you dislike? In some cases the talk separates. But this is not a big deal. Recommendations to others considering the product It's a decent and simple to utilize visit framework. What business problems are you solving with the product? What benefits have you realized? Correspondence with our clients. With the LiveAgent ...

Easy to utilize

What do you like best? It's very easy to use and all around structured. In the event that a client sends a visit and somebody isn't accessible to react it passes the talk to another specialist following a couple of minutes. What do you dislike? It isn't as powerful of a device as the visit include on radio. It's extremely essential and direct however no genuine grievances. Recommendations to others considering the product I would prescribe this instrument in the event that you might want ...

Too simple to utilize this software

What do you like best? I like the way that I can interface with clients quickly. What do you dislike? There is nothing about LiveChat that I hate. Recommendations to others considering the product Recommend it for sure What business problems are you solving with the product? What benefits have you realized? I am normally tackling light tech issues.

LiveAgent, great option for your business

What do you like best? It is not difficult to utilize, catches guests consideration, makes a snappy association with the guest. It spares time and it is fulfilling for the clients. What do you dislike? It might divert when you answer numerous visits, so take each one in turn, at that point proceed with the following one. Other than that, its an extraordinary chat option. Recommendations to others considering the product Take visits each one in turn. You can order your day by day visits ...

Productive client care arrangement

What do you like best? This is a great device for prospecting off of your site. When anybody hits the site, you can set standards on how and when the talk springs up for the guest, this enables you to converse with them when they are effectively looking into your item and answer any inquiries they may have What do you dislike? In the event that you set to directing guidelines, the container never again springs up naturally, we discovered this out the most difficult way possible. What ...