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9.8

Spot Score

LiveAgent - Help Desk Software

LiveAgent Reviews in June 2026: User Ratings, Pros & Cons

Connect with your customers on all channels.

4.7

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LiveAgent Reviews & Ratings

4.7

Excellent

Based on 1542 ratings & 870 reviews

Rating Distribution

Excellent

(682)

Very Good

(173)

Good

(13)

Poor

(1)

Terible

(1)

Spotsaas Editor’s POV

LiveAgent offers a versatile support solution with its multi-channel capabilities, making it suitable for businesses of all sizes. Its integration with various tools enhances its functionality, but new users might find the interface complex initially.Read more

LiveAgent pros and cons

  • Comprehensive multi-channel support

  • Mobile-enabled for on-the-go access

  • Integrates with popular tools

  • User-friendly interface

  • Can be overwhelming for new users

  • Pricing may be high for small teams

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Showing 591-600 out of 870

A

Anonymous

02/09/19

5 out of 5

I recommend LiveAgent!

What do you like best? For us, the best thing about LiveAgent is having the capacity to talk live with and straightforwardly contact our clients. Their UIs are present day and exceptional. Not with standing offering a reasonable value contrasted with other comparable projects. It offers the client great help when setting up and answering to help tickets and programmed answers, including reports, thoughts/remarks. It meets the fundamental necessities, for example, simple design, ...

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Anonymous

02/09/19

5 out of 5

One of the best platform to use !

What do you like best? LiveAgent is a noteworthy upgrade over managing clients through email. It keeps responses from customers together and gives extraordinary instruments to sharing help commitments with various experts. The "courses of action" fragment is very helpful to my customers and is easy to make , notwithstanding that game plans can be adequately associated or added to customer responses. What do you dislike? There are minor comments on the convenience of the interface, anyway ...

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A

Anonymous

02/09/19

5 out of 5

LiveAgent is excellent!

What do you like best? LiveAgent encourages you a ton with the work, it makes it quicker and in the meantime less demanding. Live talk is exceptionally great to support clients. Having the capacity to realize who takes a gander at my page and where the individual is from is mind blowing. What do you dislike? The help is somewhat moderate to react to any worries we have with respect to the issues that occasionally displays the application and when utilizing the application on the ...

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A

Anonymous

02/09/19

5 out of 5

The best Live App for your business!

What do you like best? What I like the most is live talk and that the work is less demanding gratitude to LiveAgent. Something else that I like a great deal is that it is excessively quick, simple and safe. What do you dislike? What a troublesome inquiry on the grounds that LiveAgent is incredible yet what numerous individuals whine about is that the cost is pricey. I hope that LiveAgent would change the costs. Recommendations to others considering the product On the off chance that ...

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Anonymous

02/09/19

5 out of 5

One of the best tools.

What do you like best? I like the two sections of LiveAgent, the two his live visit that causes you have a substantially more extraordinary consideration and concentrated on a customer, as the assistance work area, which encourages you take care of issues all the more smoothly, and similarly rapidly, the inconceivable LiveAgent, is the speed with which you enable you to fulfill your clients, something that is dependably to be expressed gratitude toward. What do you dislike? Until further ...

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Anonymous

02/09/19

5 out of 5

Quickest solution for your business.

What do you like best? I like particularly its structure and its method for setting everything such that you can do numerous exercises rapidly, which is critical when giving help, since clients need a snappy reaction to their issues and this causes me to give them without issues. What do you dislike? I am extremely happy with the task of this stage, I have not had any sort of dismay with it and I've been utilizing it for quite a while. Recommendations to others considering the product ...

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A

Anonymous

02/09/19

5 out of 5

The LiveAgent is incredible!

What do you like best? I truly like live talk since it makes it less demanding for me to speak with my customers. My work is a lot simpler gratitude to LiveAgent. I am exceptionally cheerful and my customers as well. What do you dislike? I figure the main thing I don't care for is the cost, since it requires a long time to recuperate the cash. However, in all actuality LiveAgent is extraordinary! Recommendations to others considering the product I prescribe LiveAgent to any individual ...

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A

Anonymous

02/09/19

5 out of 5

I recommend it !

What do you like best? There are such a significant number of things that I like about LiveAgent ... Be that as it may, in the event that I need to keep one it is unmistakably the live talk with the customers. No instrument has been produced superior to LiveAgent to contact live with clients, giving help and help right away. This unmistakably, we cherish it, however our clients adore it considerably more. What do you dislike? Truly, there are very few things that I don't care for about ...

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Anonymous

02/08/19

4 out of 5

Great support tool to address customer issues!!!

What do you like best? Of all the ticketing tools i have used this is the best tool as it helps you by providing unique reference number for each incoming requests. helps us easily figure out the issue and help out our customers. I also like the fact that there is automatic ticket distribution so agents are getting the right amount of work without overloading the agents. What do you dislike? During outages the agents had a hard time engaging with the customers and also there used to ...

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Anonymous

02/07/19

5 out of 5

Simple to utilize far reaching

What do you like best? Capacity to achieve clients continuously, versus looking out for a telephone call. Having the capacity to perceive how soon they can get past and so forth What do you dislike? Content is constantly lost in interpretation every once in a while Recommendations to others considering the product Brilliant client instrument. What business problems are you solving with the product? What benefits have you realized? Permitted to chop down bring in time, quick help for ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].