LiveAgent Reviews in June 2026: User Ratings, Pros & Cons

Vision of LiveAgent as a developer

What do you like best? LiveAgent has many benefits, one of the most important is the communication between customer, seller or customer analyst, all this through a ticket system which generates a number of support for your company, there will be determination and monitoring through of an email, which follow up continuously for customer satisfaction and correct any incident or problem reported by who or who interact with the program. The aforementioned program automatically classifies the ...

Extremely accommodating Support

What do you like best? This was anything and not difficult to set up on our systems administration site. Any issues we had we could call and the help was so understanding and supportive that it was only a happiness. What do you dislike? No aversions on this end, its truly, truly simple Recommendations to others considering the product Be persistent set up is somewhat odd at first however easy to get What business problems are you solving with the product? What benefits have you ...

Easy to utilize and astounding help

What do you like best? I adore that it is extremely natural to utilize and it is not difficult to set up and train new clients What do you dislike? It can require a significant stretch of time to figure out how to get the detailing data right. Recommendations to others considering the product You take a decent read of their knowledgebase to guarantee that you take full advantage of the application. What business problems are you solving with the product? What benefits have you ...

Great support tool

What do you like best? LiveAgent is a very complete tool although in my post I have only used HelpDesk and LiveChat which are the most important part of the application. With LiveAgent Chat I have been able to help hundreds of customers solving doubts about our work. The best for me is Knowledgebase because it prevents the system from being saturated by creating unnecessary work by solving certain problems that are solved in our Knowledgebase pages. You can also organize by departments and ...

LiveAgent User

What do you like best? I like how you not just get a spring up when you are visited back, however there is additionally a pinging sound that tells you of a talk in the event that you are performing multiple tasks on your PC. The windows are the ideal size to hold a discussion, without it being excessively nosy on your PC. What do you dislike? I don't care for when you press enter that it consequently sends your visit. Here and there I like to send a long visit with spaces in the middle ...

Nice and easy to control

What do you like best? I like the speed and ease of use on the both ends. What do you dislike? Limtations of speed between the sit tight occasions for the reaction between the client and client base. Recommendations to others considering the product It is easy to use it and we also got a good feedback from our customers. What business problems are you solving with the product? What benefits have you realized? Trust me that clients and customers will find solutions to their inquiries, ...

LiveAgent makes a huge difference!

What do you like best? I like the simplicity of incorporating the item into our day by day client administration collaborations. What do you dislike? I dont have something that I dont like. Actually everything is fine. Recommendations to others considering the product I feel it is the best talk administration offered right now. What business problems are you solving with the product? What benefits have you realized? We maintain our relations with our customers. Day by day chats and support

Precious deals software.

What do you like best? Salesforce joining, proactive visit, usability, inviting help, reasonable expense What do you dislike? There is nothing that I don't like about LiveAgent. Recommendations to others considering the product I would recommend it to those who looks for a fully responsive chat software What business problems are you solving with the product? What benefits have you realized? It's extremely important for us to be in contact with the client (or imminent client when they ...

Incredible Software, Great Use!

What do you like best? I like that live talk is inuitive, userfriendly and encourages us associate with clients. I like that client support is dependably close by, day in and day out in the occurrence that I stall out or need help. I cherish that any issue I've had is constantly caught up with an email to guarantee my concern was settled. What do you dislike? There's nothing specifically I dislike about LiveAgent! Recommendations to others considering the product For sure I would ...

Extraordinary for changes on internet business webpage

What do you like best? I cherish how you can modify the pop ups in a huge amount of ways. What do you dislike? I wish it would naturally gather the email of any individual who talks with us. At that point we would send them an email affirmation so there would be no infringement of the canned spam act (or whatever its called. This would spare time and exertion for both the client and us. Recommendations to others considering the product For an internet business store, LiveAgente is an ...