LiveAgent Reviews in June 2026: User Ratings, Pros & Cons

Charitable association utilizing LiveAgent

What do you like best? Assortment of alternatives, with space for our association to develop into this full item. At present utilizing the ticketing framework usefulness yet not the live talk or call highlights. What do you dislike? Reports are problematic for our association's motivations, to a great extent as a result of how the framework handles labeling. Recommendations to others considering the product For a philanthropic association that offers help to clients, test drive this ...

Astounding highlights and an extraordinary esteem

What do you like best? LiveAgent has a reasonable, instinctive userinterface. Setup was straightforward and fast. The email robotization and layouts make dealing with the administration lines a snap. What do you dislike? While we can get a great deal of data out of the framework, the absence of custom reports is baffling on occasion. What business problems are you solving with the product? What benefits have you realized? We executed LiveAgent to follow inside client asks for in our ...

LiveAgent its useful!

What do you like best? The guide makes me figure it could resemble Intercom. I like the way that it's entirely adjustable. I think Live Agent's are extremely advantageous for anybody with a site and I would suggest Live Agent for anybody searching for a Live Agent administration. What do you dislike? Nothing that I dislike. Everything is really fine. Recommendations to others considering the product It's one of the best items and an incredible cost What business problems are you ...

Phenomenal Product

What do you like best? This item has all that you need when offering backing to your customers by means of your site and/or internet based life - Very simple to setup and use - Support are extraordinary as well! What do you dislike? I've just been utilizing it merely weeks and can genuinely say i've not discovered anything to truly hate yet - as yet testing and trialing before releasing it on my clients , however won't be some time before I do. What business problems are you solving ...

Making imparting less demanding

What do you like best? The program is working extraordinary. For me it is delight to utilize the Live specialist. What do you dislike? As of now there is nothing that makes me miserable about the Live operator, however now and then the site works gradually, yet it is being directed in a brief span. Recommendations to others considering the product Live Agent is simple being used. It has a great deal of highlights which help amid your activity. What business problems are you solving ...

Extraordinary item to stay aware of clients

What do you like best? I adore that it is so natural to set up. The interface strolls you through everything. What do you dislike? Since there are such a large number of highlights, it tends to overpower. They work admirably of setting you up, yet it's befuddling past the beginning stage. What business problems are you solving with the product? What benefits have you realized? I'm utilizing LiveAgent for my visual computerization business. As a little organization, it's difficult to ...

All that you need for the best helpdesk

What do you like best? I am happy with this application, ground-breaking and simple to utilize. The onboarding succession is extremely viable and causes you interface every one of your channels very rapidly. What do you dislike? This application involves every conceivable channel, however to make calls an outside administration is required with extra expenses. Recommendations to others considering the product This is a develop application, with a wide client base What business problems ...

Numerous highlights for a sensible evaluating

What do you like best? Liveagent is very component complete for our prerequisites. We don't utilize the talk usefulness and were searching for a ticket framework with learning base. What do you dislike? The customized fields are essential and I might want them to get more alternatives. What business problems are you solving with the product? What benefits have you realized? We were searching for a ticket framework to help our customers.

Too simple to use it!

What do you like best? It's profoundly adaptable. You can set up various offices, channels and client types effectively on Live Agent. It makes work a lot simpler. What do you dislike? I comprehend that ideal programming does not exist. Like some other programming, LiveAgent has bugs and it requires some investment for LiveAgent engineers to fix them. What business problems are you solving with the product? What benefits have you realized? Our organization is global and a large number ...

LiveAgent is an exceptionally strong help work area

What do you like best? I like how configurable LiveAgent is. It has great principles for computerizing different procedures, and has complete detailing measurements. It's a practical cloud-based framework. What do you dislike? Only one out of every odd component inside LiveAgent is brought together. For example: LiveAgent has factors that can be utilized when setting up tenets for mechanization. In any case, contingent upon which work you need to use, the factors may have an altogether ...