NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.8

Spot Score

LiveAgent - Help Desk Software

LiveAgent Reviews in June 2026: User Ratings, Pros & Cons

Connect with your customers on all channels.

4.7

Add to compare

Starts from $15 / User / Month, also offers free forever plan

Start Free Trial

LiveAgent Reviews & Ratings

4.7

Excellent

Based on 1542 ratings & 870 reviews

Rating Distribution

Excellent

(682)

Very Good

(173)

Good

(13)

Poor

(1)

Terible

(1)

Spotsaas Editor’s POV

LiveAgent offers a versatile support solution with its multi-channel capabilities, making it suitable for businesses of all sizes. Its integration with various tools enhances its functionality, but new users might find the interface complex initially.Read more

LiveAgent pros and cons

  • Comprehensive multi-channel support

  • Mobile-enabled for on-the-go access

  • Integrates with popular tools

  • User-friendly interface

  • Can be overwhelming for new users

  • Pricing may be high for small teams

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 551-560 out of 870

A

Anonymous

02/26/19

5 out of 5

LiveAgent review

What do you like best? I adored the talk highlight and messages in Live Agent, it was useful for those that can perform various tasks well to have different live visits going without a moment's delay, the canned messages on the messages made it quicker to react to clients. What do you dislike? The telephones, the telephone framework was somewhat dubious and there were a great deal of examples where the telephone would come up short or stop up making it difficult to answer calls from ...

Read more

A

Anonymous

02/26/19

5 out of 5

LiveAgent has made our fantasy!

What do you like best? We use LiveAgent's tickets, visit, telephone, and their programming interface What do you dislike? The portable application takes care of business, however it would be decent on the off chance that they could include canned reactions to facilitate those crisis circumstances where you are far from the workplace and need to react to a client needing a snappy answer. Recommendations to others considering the product LiveAgent is a hearty framework that takes care of ...

Read more

A

Anonymous

02/26/19

5 out of 5

A simple and successful approach to upgrade consumer loyalty

What do you like best? A speedy method to coordinate the live talk to our present site. The interface is neighborly which makes the new staff introduction quicker. What do you dislike? Now and again it requires a significant stretch of time to stack yet by and large it is worthy. Recommendations to others considering the product You can tweak the live talk symbol by utilizing your own pictures. What business problems are you solving with the product? What benefits have you realized? ...

Read more

A

Anonymous

02/26/19

5 out of 5

Stunning business device

What do you like best? Simple to utilize and easy to understand device, which influences it feasible for workers to inspire acquainted with utilize a straightforward arrangement of apparatuses to take care of issues in an entangled business condition. What do you dislike? There is a possibility to improve a few highlights in order to alter them to both the client and the client. Recommendations to others considering the product I would exceptionally prescribe LiveAgent to any client ...

Read more

A

Anonymous

02/26/19

5 out of 5

Great talk with great help

What do you like best? I value the way that it interfaces the whole association together. You can get help from everyone in the association just with a couple of ticks. What do you dislike? There's no a great deal to detest about live visit. Recommendations to others considering the product I would state do it, it's amazingly useful and easy to use. What business problems are you solving with the product? What benefits have you realized? This empowers us to live converse with ...

Read more

A

Anonymous

02/26/19

5 out of 5

LiveAgent is dynamic

What do you like best? LiveAgent is easy to understand and simple to design. For our group, it is a basic programming to speak with our clients in a consonant and straightforward way. What do you dislike? It needs further developed capacities in its versatile form. Recommendations to others considering the product It is a helpful application to improve client administration. I prescribe it since it is reasonable and utilitarian, it is a natural programming that comprehends the ...

Read more

A

Anonymous

02/26/19

5 out of 5

Adaptable Helpdesk

What do you like best? Rich basic structure, yet powerful and adaptable. The manner in which the framework is setup with the labeling and standards highlights, permits boundless customization of how you need your emotionally supportive network to work. What do you dislike? Very little to loathe here. Its a completely fledged programming that incorporates all that you have to run a help place for your business. Recommendations to others considering the product I completely prescribe out ...

Read more

A

Anonymous

02/26/19

5 out of 5

Across the board talk and email web administration

What do you like best? The email and visit framework works great and incorporated with every one of our sites with negligible exertion. Obviously from that point, you get the opportunity to tinker on hues and dialects and predefined answers, etc to improve it work even. What do you dislike? The main issue we might want settled is the point at which you change starting with one division then onto the next, the active email address is haphazardly chosen. Would be a lot more pleasant is the ...

Read more

A

Anonymous

02/26/19

5 out of 5

Extraordinary for sorting out messages

What do you like best? I cherish that I can arrange my messages and include the same number of labels as I need. It encourages me look into related messages in no time flat. What do you dislike? The settings must be altered by the chairman. Recommendations to others considering the product Survey your settings for cited content, it tends to copy messages. What business problems are you solving with the product? What benefits have you realized? I can remain over 100% of my messages, I ...

Read more

A

Anonymous

02/26/19

5 out of 5

Exceptionally Ranked Help Desk

What do you like best? It is very simple to utilize. Basically anybody can utilize it. It is a standout amongst the most positioned programming's for help work area out there. Worth the cash. It has every one of the instruments I requirement for our client administration. What do you dislike? The fundamental con I can discover is that being an independent company expenses and spending plans are basic. Recommendations to others considering the product It is on the costly side, yet is ...

Read more

Free vendor scorecard

Evaluate LiveAgent objectively with the help desk software scorecard

A weighted help desk software vendor scorecard to score LiveAgent against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].