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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 331-340 out of 358

PZ

patti z

02/09/17

5 out of 5

"Excellent system"

What do you like best about Lightspeed Retail? Ease of use, value for the money. My SPCA gift shop went from an old school cash register to Lightspeed last spring, and we are very pleased. It was easy to set up, and easy to learn. My volunteers had no trouble learning it. I am happy with the amount of knowledge and control it has given me.

MW

Mark W

01/05/17

5 out of 5

"Awesome product with unlimited potential as we increase locations!"

What do you like best about Lightspeed Retail? It is very intuitive to basic business needs, great support team. What do you dislike about Lightspeed Retail?

JD

Jerry D

12/28/16

5 out of 5

"My experience with Lightspeed"

What do you like best about Lightspeed Retail? I like that it is very easy to use for non computer type people. What do you dislike about Lightspeed Retail?

CB

Chrissie B

11/14/16

5 out of 5

"Small Business compatible"

What do you like best about Lightspeed Retail? I enjoy the user friendliness of Vend. It is a great POS system for a new business owner like myself. The back office is super easy to navigate and there are tons of apps that can integrate seamlessly. Vend's customer support is also top notch with links to help solve issues and plenty of guides if you'd rather work through it alone.

AU

Anonymous User

11/09/16

5 out of 5

"Great fit for retail store!"

What do you like best about Lightspeed Retail? I like how the customer service reps are extremely helpful and actuslly nice. I called them a bunch when I first started and walked me through everything.

LP

Lisa P

11/07/16

5 out of 5

"We love our Lightspeed system!"

What do you like best about Lightspeed Retail? How easy it is to use. Very little training was required for the staff to figure out how to use the system. The system has not gone down in the year we have used it and we are using the cloud based software. The responsiveness to changing technologies is excellent. The integration from the POS to the web is live and immediate. SEO is very important and this software addresses this aspect of the website and looks to raise the standings of the ...

Read more

AU

Anonymous User

10/31/16

3.5 out of 5

"Decent POS system"

What do you like best about Lightspeed Retail? I like that I can access the stores info from anywhere since it is internet based. I can get online on my phone and check inventory while I am buying shows.

AU

Anonymous User

10/25/16

3.5 out of 5

"If you are a large company then this is usually for temporary fixes"

What do you like best about Lightspeed Retail? This product makes it very easy to manage one store's inventory and sales without spending large amounts of money on a MPOS system. The upload system is pretty nice.

MG

Mark G

10/07/16

3.5 out of 5

"Great POS System"

What do you like best about Lightspeed Retail? The system is great for using POS. Combine with using workorders, and the ability to look up inventory and sync it between our ecommerce site is wonderful. However I wish there was more a analytics and report function to ID pattern without the need of getting another CRM program.

AU

Anonymous User

08/17/16

4 out of 5

"Easy and affordable"

What do you like best about Lightspeed Retail? The online access anywhere and anytime I need it What do you dislike about Lightspeed Retail?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].