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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 321-330 out of 358

GP

george P

05/12/17

5 out of 5

"Love this POS System!"

What do you like best about Lightspeed Retail? It is very easy to use, doesn't take long at all to train new employees to use it. I really like that I can access the information from anywhere to keep an eye on the shop. I like that the credit card sales are linked to the POS system, the credit card payments automatically record for each transaction.

AU

Anonymous User

05/04/17

5 out of 5

"Best POS system I've used!"

What do you like best about Lightspeed Retail? Previous POS systems have taken me months to understand. Lightspeed took me a few days. It's so easy to use!

AL

Amy L

04/26/17

5 out of 5

"Excellent Point of Sales!"

What do you like best about Lightspeed Retail? I love that we are able to offer our customers loyalty cash. It keeps them returning and referring their friends to us. What do you dislike about Lightspeed Retail?

ET

Erin T

04/26/17

5 out of 5

"Love This Program!"

What do you like best about Lightspeed Retail? Accurate reporting and a more thorough online presence. Ease of transfer of data over and in setting up new products

JZ

Joanie Z

04/13/17

5 out of 5

"Lightspeed Retail POS"

What do you like best about Lightspeed Retail? Simplicity of the entire system and almost self explanatory. Allows me the freedom to be offsite and still check on the sales and troubleshoot if needed. I have been in retail over 30 years and worked on various systems. I love this one and the support is outstanding. Very quick to respond and so friendly. No question is a dumb question and they walk you thru everything. Thanks Lightspeed for making my life a lot easier.

AU

Anonymous User

04/13/17

0 out of 5

"Easy to use product, but business threatening support"

What do you like best about Lightspeed Retail? Simple to set up. Clean interface. Cloud based. What do you dislike about Lightspeed Retail?

JR

Jeremy R

03/31/17

5 out of 5

"We switched from old school Quickbooks Basic Point of Sale 10 to Lightspeed Retail eCom Omnichannel"

What do you like best about Lightspeed Retail? The Bling Box switched to Lightspeed Retail and eCom Omnichannel on 10/1/16 after being with Quickbooks POS Basic 10 for 5 years and Big Commerce Web Platforms for 4 years. Of course, I was nervous about switching, but I knew our company had outgrown the capabilities of our current Point of Sale System and we were having too many mistakes with inventory trying to manually keep the counts straight with the online orders. I wanted software that ...

Read more

AP

Alyssa P

03/20/17

5 out of 5

"Excellent POS for Retail"

What do you like best about Lightspeed Retail? The layout is so simple and it is easy to use. The system has very good stock control and reporting capabilities. Also, if I ever needed any help or needed to know anything, the VEND team were very quick to respond with excellent customer service.

AU

Anonymous User

02/27/17

5 out of 5

"Vend has been an awesome and reliable tool for us"

What do you like best about Lightspeed Retail? I like how easy it is to make sales and I also like the loyalty rewards system What do you dislike about Lightspeed Retail?

SG

Shane G

02/24/17

5 out of 5

"Vend is a beautiful blend of reporting and tracking combined with a fresh interface"

What do you like best about Lightspeed Retail? I'm a graphic designer by trade. I started a retail store. Many of the programs that had a great user interface did not have the robust tracking I was looking for and vice-versa. After 2 years, 2 systems in action and many others vetted, Vend is everything I was looking for.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].